Setup failed - Powerpoint 2002

[Wayne Eier]

Why am I getting an error when I try to install Powerpoint
2002. Getting a setup failed to locate a qualified
product on machine. I have Windows XP installed on the
computer by Dell. How do I get this key out there? I
have the original disk and 25 digit number but don't know
how o load it.

 

[TAJ Simmons]

Wayne,

Is your powerpoint a "Full" version or an "upgrade"....as from your message
it looks like an upgrade. As it's trying to find an older version of
powerpoint to "qualify".

Windows XP does not qualify. Sorry.

I have the original disk and 25 digit number

Is this the number for Windows XP or the New PowerPoint?

Cheers
TAJ Simmons
microsoft powerpoint mvp

awesome - powerpoint backgrounds,
free sample templates, tutorials, hints and tips etc
http://www.powerpointbackgrounds.com

 

[Wayne]

It is an upgrade we just bought from Best Buy. Says it is
compatible to XP but I do not have an older version of
Powerpoint on my Dell currently. Is that the problem,
meaning I need to buy the full version? The 25 digit
number mentioned is the original number for the Microsoft
XP diskettes.

 

[Steve Rindsberg, PPTMVP]

It is an upgrade we just bought from Best Buy. Says it is

compatible to XP but I do not have an older version of
Powerpoint on my Dell currently.

That'd be the problem then. In order to upgrade PowerPoint, you have to
have a PowerPoint to upgrade.

You may want to see if Best Buy will let you exchange the upgrade version of
PowerPoint for a full version. You might also be able to buy an earlier
full version on eBay or the like. That'd give you something to upgrade
from.