Shared BCM database headache

L

Lisa Randolph

I REALLY wish there was a way to have multiple contact databases' open at the
same time. Here's why.

Our business has a 2 divisions. I manage the contacts in 1 division
separate from another. I SHARE 1 of my BCM databases with everyone, but keep
the other one private to me. This definitely works just fine, but here's the
problems I have.

1. When I get emails, they may arrive from people in either contact
database. I have to manually link messages every time I switch databases
since a message that arrives from someone in the non-active DB will not
automatically link.

2. If I need to send an email to someone that is not in the currently active
DB, I have to switch to that DB in order to retrieve their address. It would
be SO NICE if there was an option to quickly select the BCM database from the
"Show Names" drop down on the email message. Using the "Create/Select DB"
option from the Business Tools menu isn't hard, but it can be a pain in the
....

Does anyone have any ideas on how I can manage a set of shared contacts
separate from my personal contact, but not have to deal with this switching
problem? Is any of this "fixed" in 2007?
 
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