Sharepoint RENDER FAILED error

J

John Rutledge

I just updated my Project Server/STS Server with the latest Office patches
from MS - and now I'm getting <!-- #RENDER FAILED --> messages on certain
pages (namely the EditForm screen in the document folders). I read in the
microsoft.public.sharepoint.teamservices group that this might be fixed by
the System Health operation, but it doesn't have any effect (and I don't
want to select Repair on everything, because I know this has it's own set of
problems).

Can anyone help?

-- John Rutledge
 
A

asdf

We are having the (exact) same problem - specifically when you go in to open
a new issue for a project and click 'new', the description and detail boxes
both give this message.

MSFT has has us try a couple of things so far (to no avail), so we are still
in hot water with the users (been 3 weeks now).

I'll be curious what you find out.

Don Baker
 
J

John Rutledge

Did you open an incident with MSFT to talk to someone? In the past, I have
talked to some support people that were close to the developers, but you
have to pay to get that far. But at this point, I don't have any other
choice to get this fixed.

If they help me with a fix, I will post it back here.

-- jr
 
G

Gary L. Chefetz

John:

What do you mean by "latest office patches?" Did you apply an update to STS
on the server? If so, you'll need to rerun the STSWiz utility to restore STS
to its Project Server Configured state.

--

Gary Chefetz [MVP]
http://www.msprojectexperts.com
"We wrote the book on Project Server"

*** Remember to look for line breaks in links posted to the news group, use
cut and paste for these.
 
J

John Rutledge

I just got off the phone with MSFT. An Office Update a while back changed a
critical XML file that gets modified when SharePoint Team Services is
installed. When that update is applied, these SharePoint changes/extensions
get overwritten and breaks SharePoint.

The fix is to replace the modified XML file with the file from before the
update.

The specific file for me was located here:
C:\Program Files\Common Files\Microsoft Shared\Web Server
Extensions\50\Templates\1033\xml\fldtypes.xml

I happened to have a backup of that directory, so when I replaced that file
with my backup and did an iisreset, everything was back to normal.

Good Luck
-- jr
 
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