Shows paper jam. No paper in machine. Plain paper
Microsoft's Help system has landed you in the wrong newsgroup: this
one is for the database program Microsoft Access.
Please use the dropdown box (the one that says "Access" by default)
to select a more appropriate newsgroup, or contact your Sharp dealer.
Another thing to check: sometimes a piece of paper jams and then
tears, leaving a fragment in the paper track.
John W. Vinson[MVP]