Should I return MacBookPro for a MacBook? How avoid restock fee?

B

buster2cajun

Help!
I am a college student whose iBook died after years of enjoyable use.
I went to the Apple Store who sold me a 15" MacBook Pro 1.83 GHz Intel
Core Duo, 512 MB DDR2 SDRAM for $1999.
Days after I bought it, the same size laptop, same price ($1999) comes
instead w/ a 2 GHz
AND
the MacBook came out $1299 (the $1099 version doesn't have the DVD
burner I need, so I can't use that one)
Since I'm within 2 weeks of buying, Apple Store tells me I can return
my new MacBook Pro
BUT they tell me I'd have to pay a $200 restocking fee - the clerk
winked at me and said "unless there's something not operating properly"
but couldn't elaborate. Anyone got advice on what I can say when I
make the return such that the Restocking Fee would be waived??
How could they check doing their diagnostics if I say something's up w/
the WiFi or such?

Got pros / cons to the 13" $1299 MacBook vs the 15" $1999 MacBook Pro
w/ regard to a student like me using it for writing and to burn home
movies and photos to DVD??
 
M

Michel Bintener

Hi,

generally speaking, I'd say that the MacBook Pro is probably overkill for
your needs; the MacBook is an excellent computer, at least judging by its
specifications (I've never used one, so I can't tell for sure), and Macworld
gives it a 4.5/5 rating. Unless you really, really need all the power you
can get, and you absolutely require a dedicated graphics chip, then I'd say
you'd be much better (and cheaper) off with the MacBook.

<http://www.macworld.com/2006/05/reviews/mbookmain/index.php>

As for your question about the restocking fee, you might want to ask that on
Apple's discussion boards, since your chances of getting an answer are
higher than in this newsgroup, which focuses on Microsoft Office. Follow
this link, then click on MacBook or MacBook Pro, depending on where you want
to post your question:

<http://discussions.apple.com/index.jspa>


Help!
I am a college student whose iBook died after years of enjoyable use.
I went to the Apple Store who sold me a 15" MacBook Pro 1.83 GHz Intel
Core Duo, 512 MB DDR2 SDRAM for $1999.
Days after I bought it, the same size laptop, same price ($1999) comes
instead w/ a 2 GHz
AND
the MacBook came out $1299 (the $1099 version doesn't have the DVD
burner I need, so I can't use that one)
Since I'm within 2 weeks of buying, Apple Store tells me I can return
my new MacBook Pro
BUT they tell me I'd have to pay a $200 restocking fee - the clerk
winked at me and said "unless there's something not operating properly"
but couldn't elaborate. Anyone got advice on what I can say when I
make the return such that the Restocking Fee would be waived??
How could they check doing their diagnostics if I say something's up w/
the WiFi or such?

Got pros / cons to the 13" $1299 MacBook vs the 15" $1999 MacBook Pro
w/ regard to a student like me using it for writing and to burn home
movies and photos to DVD??

--
Michel Bintener
Microsoft MVP
Office:Mac (Entourage & Word)

***Always reply to the newsgroup.***
 
K

Kurt

Michel Bintener said:
Hi,

generally speaking, I'd say that the MacBook Pro is probably overkill for
your needs; the MacBook is an excellent computer, at least judging by its
specifications (I've never used one, so I can't tell for sure), and Macworld
gives it a 4.5/5 rating. Unless you really, really need all the power you
can get, and you absolutely require a dedicated graphics chip, then I'd say
you'd be much better (and cheaper) off with the MacBook.

<http://www.macworld.com/2006/05/reviews/mbookmain/index.php>

As for your question about the restocking fee, you might want to ask that on
Apple's discussion boards, since your chances of getting an answer are
higher than in this newsgroup, which focuses on Microsoft Office. Follow
this link, then click on MacBook or MacBook Pro, depending on where you want
to post your question:

<http://discussions.apple.com/index.jspa>
The Apple groups are excellent. Good knowledgeable people replying to
posts.
 

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