Show Names drop down box not working

V

Valerie

I recently graduated to Office 2003 and I'm having a problem I don't know how
to get around.

I want to send this email to a large number of people, so I want to select
several names from one of my contacts folders. But it won't let me. Here are
the steps I'm going through: From the Mail Screen, New, To, then I want to
click on the "Show Names from the" drop down box, but it won't let me. When I
click on the drop down arrow, nothing happens. I have used Outlook in its
various versions for years and have always used this feature.

These files were imported from an Outlook 2000 pst file. I don't know if
that makes any difference or not.

Would greatly appreciate any help.
 
V

Valerie

That solved my problem. That you so much!

Russ Valentine said:
If you imported Contacts, you most surely will have trouble. Since you
provided no details, read this:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2003

--
Russ Valentine
[MVP-Outlook]
Valerie said:
I recently graduated to Office 2003 and I'm having a problem I don't know
how
to get around.

I want to send this email to a large number of people, so I want to select
several names from one of my contacts folders. But it won't let me. Here
are
the steps I'm going through: From the Mail Screen, New, To, then I want to
click on the "Show Names from the" drop down box, but it won't let me.
When I
click on the drop down arrow, nothing happens. I have used Outlook in its
various versions for years and have always used this feature.

These files were imported from an Outlook 2000 pst file. I don't know if
that makes any difference or not.

Would greatly appreciate any help.
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