Shutdown of Entourage 2008

P

Pedro

Since I upgraded to the new office 2008, Entourage has been closing with out any notice and giving the next text error:

Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2008-02-13 11:43:58 -0600
Application Name: Microsoft Entourage
Application Bundle ID: com.microsoft.Entourage
Application Signature: OPIM
Application Version: 12.0.0.071130
Crashed Module Name: CoreText
Crashed Module Version: unknown
Crashed Module Offset: 0x0000ab7d
Blame Module Name: CoreText
Blame Module Version: unknown
Blame Module Offset: 0x0000ab7d
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

# 1 0x912ceb7d in .objc_class_name_CTGlyphStorageInterface + 0x9126EA3D (CoreText + 0x0000ab7d)
# 2 0x9269432f in .objc_class_name_IPMDFontRange + 0x9236B70F (HIToolbox + 0x0002c32f)
# 3 0x92693afc in .objc_class_name_IPMDFontRange + 0x9236AEDC (HIToolbox + 0x0002bafc)
# 4 0x9269388c in .objc_class_name_IPMDFontRange + 0x9236AC6C (HIToolbox + 0x0002b88c)
# 5 0x00ff32cd in _McpCopyCGImageFromMcpBundlePNG + 0x0000043B (MicrosoftComponentPlugin + 0x000a22cd)
# 6 0x00fc3d14 in _McpFBuildCMLinkableTextStyleTag + 0x00006D54 (MicrosoftComponentPlugin + 0x00072d14)
# 7 0x010d66b3 in _McpSetNSCursor + 0x00011CED (MicrosoftComponentPlugin + 0x001856b3)
# 8 0x00fc39ff in _McpFBuildCMLinkableTextStyleTag + 0x00006A3F (MicrosoftComponentPlugin + 0x000729ff)
# 9 0x0107e551 in _MsoHrSimpleQueryInterface2 + 0x000019B3 (MicrosoftComponentPlugin + 0x0012d551)
# 10 0x00fdc03c in _McpFCreateControl + 0x00001AA6 (MicrosoftComponentPlugin + 0x0008b03c)
# 11 0x00ff4ea4 in MHIView::HandleEvent(OpaqueEventHandlerCallRef*, MEvent&) + 0x000007F8 (MicrosoftComponentPlugin + 0x000a3ea4)
# 12 0x00ff3bd9 in MHIView::GetMHIView(OpaqueControlRef*) + 0x000000ED (MicrosoftComponentPlugin + 0x000a2bd9)
# 13 0x00feba08 in MEventHandler::FRemoveHandler(unsigned long, unsigned long) + 0x000001DE (MicrosoftComponentPlugin + 0x0009aa08)
# 14 0x9266f863 in .objc_class_name_IPMDFontRange + 0x92346C43 (HIToolbox + 0x00007863)
# 15 0x9266ec9d in .objc_class_name_IPMDFontRange + 0x9234607D (HIToolbox + 0x00006c9d)
# 16 0x9266eb02 in .objc_class_name_IPMDFontRange + 0x92345EE2 (HIToolbox + 0x00006b02)
# 17 0x92691ef9 in .objc_class_name_IPMDFontRange + 0x923692D9 (HIToolbox + 0x00029ef9)
# 18 0x92740885 in .objc_class_name_IPMDFontRange + 0x92417C65 (HIToolbox + 0x000d8885)
# 19 0x92740620 in .objc_class_name_IPMDFontRange + 0x92417A00 (HIToolbox + 0x000d8620)
# 20 0x92690b42 in .objc_class_name_IPMDFontRange + 0x92367F22 (HIToolbox + 0x00028b42)
# 21 0x927404f2 in .objc_class_name_IPMDFontRange + 0x924178D2 (HIToolbox + 0x000d84f2)
# 22 0x00fdcad6 in _McpFCreateControl + 0x00002540 (MicrosoftComponentPlugin + 0x0008bad6)
# 23 0x0040dbe2 in __mh_execute_header + 0x0040CBE2 (Microsoft Entourage + 0x0040cbe2)
# 24 0x0040de98 in __mh_execute_header + 0x0040CE98 (Microsoft Entourage + 0x0040ce98)
# 25 0x01281017 in LView::SuperActivate() + 0x00000013 (PowerPlant + 0x00062017)
# 26 0x0128104a in LView::SuperActivate() + 0x00000046 (PowerPlant + 0x0006204a)
# 27 0x0128104a in LView::SuperActivate() + 0x00000046 (PowerPlant + 0x0006204a)
# 28 0x0128104a in LView::SuperActivate() + 0x00000046 (PowerPlant + 0x0006204a)
# 29 0x0128104a in LView::SuperActivate() + 0x00000046 (PowerPlant + 0x0006204a)
# 30 0x0128104a in LView::SuperActivate() + 0x00000046 (PowerPlant + 0x0006204a)
# 31 0x01280fd0 in LView::Activate() + 0x00000046 (PowerPlant + 0x00061fd0)
# 32 0x012869cf in LWindow::Activate() + 0x00000031 (PowerPlant + 0x000679cf)
# 33 0x01a9c286 in CWindow::Activate() + 0x00000022 (EntourageLegacy + 0x001bb286)
# 34 0x0129cbe4 in LWindowEventHandlers::Activated(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 0x00000016 (PowerPlant + 0x0007dbe4)
# 35 0x0129c7ba in LEventHandler::EventHandlerCallback(OpaqueEventHandlerCallRef*, OpaqueEventRe
 
D

Diane Ross

Since I upgraded to the new office 2008, Entourage has been closing with out
any notice and giving the next text error:

What version of the OS are you running? Did you restart after installing
Office 2008? Did you Repair Permissions?
 
D

Diane Ross

I did not repair permissons. How do I doit?

Using Repair Permissions after installing MS Office or any application that
uses an installer is often advised. To use Repair Permissions:

1. Open Disk Utility in your Applications/Utility folder.
2. Click on the First Aid tab and select Repair Permissions
3. Click on the icon for your boot volume.
4. Click the repair permissions button.

Don't run from CD. Updates contain a newer versions of the application's
permissions.
 

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