slow email

M

margroberts

Operating System: Mac OS X 10.4 (Tiger)

suddenly my outgoing email is VERY slow -- it's taking 10 minutes to send an email with attachment

suiggestions?
 
D

Diane Ross

Operating System: Mac OS X 10.4 (Tiger)

suddenly my outgoing email is VERY slow -- it's taking 10 minutes to send an
email with attachment

What version of Tiger? What version of Entourage? What type of account?

To test for something like this you need to eliminate possible causes.

1. eliminate your User's folder by testing in a new User. Go to System
Preferences --> Create a New User in Accounts. Switch to the New User by
logging out/in or use Fast User Switching. Test sending there in a new
Identity. This will get your Identity too.

2) If both of those helped, then in your regular Identity, create a new
Identity in Entourage and test. This will show if it's your User's folder
that might have problems.

3) The hardest is testing your connection to your ISP. You might need to
contact them to see if they can help monitor your connection.

Have you checked your account via your browser to see if there is some
message there that Entourage might be choking on trying to download? It
would probably be one of the oldest messages.

Did you check out Outbox? In Entourage 2008, it will send other messages if
you have one that is corrupt where previously it would stop all outgoing
messages from being sent.
 

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