Slow Opening of Files in Word & Excel

[Dale]

Hello,

I'm having the same problem that was stated in the last 2
messages. It takes close to a minute to open a file in
Word or Excel. In the lower left of the
window, "requesting virus scan" pops up. I've never had
this problem in the past. It began today, 1-8-04.

Any help or suggestions would be greatly appreciated.

Dale

 

[Joe]

I am having the exact same problem of slow opening Excel
and Word with the "requesting virus scan" note and it
started 1-7-04. Is it an excel or microsoft office
problem? Thanks for any help.

Joe

 

[Robert Rosenberg]

If you have files that load automatically when Excel/Word starts, your
VirusScan checks each one of them as they load. It sometimes takes me a good
10 seconds to load Excel when I have all of my extra utility addins loading
(Rob Bovey's Code Cleaner, My Utilitiy Addin, etc.

 

[Nick Hodge]

Dale

I would suspect NAV. Disable it and see if things return to normal

--
HTH
Nick Hodge
Microsoft MVP - Excel
Southampton, England
(e-mail address removed)

 

[Dale]

Hi Nick,

Thanks for your suggestion!

Unfortunately, I have no idea what NAV. is or how to disable it.

Any help would be greatly appreciated.

Thanks Again,

Dale

----- Nick Hodge wrote: -----

Dale

I would suspect NAV. Disable it and see if things return to normal

--
HTH
Nick Hodge
Microsoft MVP - Excel
Southampton, England
(e-mail address removed)

 

[Nick Hodge]

Dale

Norton Anti-virus. By now they may have updated their server certificate
anyhow and the problem may have gone away

--
HTH
Nick Hodge
Microsoft MVP - Excel
Southampton, England
(e-mail address removed)

 

[Dale]

Nick,

You are absolutely correct! All my files open very fast (like they use to).
Apparently it was a Norton Anti-Virus problem.

Thanks for your info. Much appreciated!

Dale

----- Nick Hodge wrote: -----

Dale

Norton Anti-virus. By now they may have updated their server certificate
anyhow and the problem may have gone away

--
HTH
Nick Hodge
Microsoft MVP - Excel
Southampton, England
(e-mail address removed)

Hi Nick,

Thanks for your suggestion!
Unfortunately, I have no idea what NAV. is or how to disable it.
Any help would be greatly appreciated.
Thanks Again,
Dale
----- Nick Hodge wrote: -----
Dale
I would suspect NAV. Disable it and see if things return to normal
--

HTH
Nick Hodge
Microsoft MVP - Excel
Southampton, England
(e-mail address removed)