software problem on another user account

G

Guest

On Karen's account, when Outlook is opened and the message
is closed, it's automatically deleted. Why?
 
B

Brian Tillman

On Karen's account, when Outlook is opened and the message
is closed, it's automatically deleted. Why?
Click to expand...

Are you shure it's deleted? Does it appear in the Deleted Items folder?
What View value does Karen have set? WHat version of Outlook does she use?
 
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