Some emails not showing up in Outlook 2010

Discussion in 'Outlook General' started by nuts, Mar 6, 2014.

  1. nuts

    nuts Guest


    We are using Outlook 2010 with O365 hosted exchange.
    There's a user that manually archives incoming email to a local archive
    folder (despite my suggestion not to do so).

    Today she found that emails from a specific dates interval (approx. from
    end of january to beginning of march 2014) were not appearing in said
    achive (nor in its subfolders). These "missing" emails can be found and
    opened when using the search box but will not be listed in folder view.
    There is no filter set in folder view.

    More puzzling yet, if I move one of these emails (from the search result
    window) to the inbox and then move it back to the folder archive, I am
    finally able to see it.
    I already tried to open outlook with the /cleanviews and /safe switch.
    No change.

    Any suggestion?
    nuts, Mar 6, 2014
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