Sort by Icon is not working

L

Lucy

Hello,
My company recently upgraded to Outlook 2003. I used to
be able to look at my inbox and sort the emails by the
Icon column (which indicates whether the message is
unread, forwarded, replied to, or is an appointment,
etc). Now it only sorts out the appointments from all the
other messages but it won't sort the email messages by
icon (unread, replied to, forwarded) indicated by the blue
and purple right/left arrows.

Does anyone know how to turn the sorting back on so it
works the way it used to? I used to use this sorting
heavily to sort thru, file and delete the thousands of
emals I get each week.

Thanks in advance for your help.
Lucy
 
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