SP-1 Update

K

Kevin Lingenfelter

I tried downloading this to my XP computer which it did
but it wouldn't let me start using it due to me not
having my small business disc. I don't use small business
I use my computer at home.
 
S

Susan Ramlet

Hi, Kevin,

What version of Office are you using? Office XP?

Was it pre-installed on your computer by the computer manufacturer? If so,
you may have the Microsoft Office "Small Business" version, which is
commonly provided on pre-installed equipment. If that's the case, you will
need to contact them to find out how you should be providing original
installation discs when prompted by updates. The updates need to have
original installation CDs to continue.

If that's not the case, see if this article helps:

325089 - OFFXP: You Are Prompted for the CD for a Product Other Than the
Patch You Are Installing:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;325089
 
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