Spam Blocker Utility pop up occurs everytime I open Outlook

C

Charlie

Every time I open Outlook a pop up box occurs. It reads ... The add-in
"D:\Program Files\SpamBlockerUtility\Bin\4.8.4.0\Redemption.d...." could not
be installed or loaded. This problem may be resolved by using Detect and
Repair on the Help menu.

I go through the Detect and Repair process but the pop up box continues to
appear each time I try to access Outlook.

When I clilck the OK box, it goes away and I can access Outlook.

Is there any suggestion how to rid my computer of this.
 
N

neo [mvp outlook]

You don't mention if you have this spam blocker utility installed or not,
but if you select Tools > Options > Other tab > Advanced Options button >
Addin Manager, you can uncheck the box next to Redemption Helper Outlook
Extension.

Note: If you do have this spam blocker utility installed, you can check Help
About Microsoft Outlook > Disabled items to see if the Redemption library
has been disabled. You can re-enable it to get your spam blocker utility
working.
 

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