S
Sava Jurisic
Hi ALL,
Business Requirements:
1. For the sake of argument and to protect the innocent, we will assume that
the name of the company is ACME and their corresponding domain is acme.com
2. Each employee needs to have an e-mail address such as [email protected]
3. Employees need to send/receive e-mails to/from customers on the Internet.
4. Customers can also send e-mails to a general address: [email protected]
5. Some designated employees need to review the messages addressed to
[email protected] and respond to them either from their own e-mail address (
[email protected] ) or from the general ( [email protected] ) address.
Current Status:
1. SBS 2003 is installed.
2. Each employee has a user account and a corresponding e-mail address (
[email protected] )
3. An additional user called ACME was created with a corresponding e-mail
address ( [email protected] )
4. All users use Outlook 2003 as mail client and have an Exchange connection
to their corresponding mailbox ( [email protected] )
5. Designated users have additional IMAP connection to the ACME mailbox (
[email protected] ) on the same SBS server. In these cases, the personal account
( [email protected] ) is the default account. Those users MUST see both
accounts (personal and general) in one screen;
Problem Description:
Messages sent from the IMAP ACME account are being saved in the Sent folder
of the personal ( [email protected] ) account, instead of being saved in
the Sent folder of the IMAP ACME account.
What do we need:
Messages sent from the IMAP ACME account should be saved in the Sent folder
of the IMAP ACME account ( [email protected] ).
IMAP is not requirement; We just kept using the same structure as it was
before an upgrade from iMail to Exchange;
Question:
1. How to configure Outlook to save sent messages in the appropriate Sent
folders corresponding to the account the message was sent from (john.smith or
acme)?
Many, many thanks for your help.
Business Requirements:
1. For the sake of argument and to protect the innocent, we will assume that
the name of the company is ACME and their corresponding domain is acme.com
2. Each employee needs to have an e-mail address such as [email protected]
3. Employees need to send/receive e-mails to/from customers on the Internet.
4. Customers can also send e-mails to a general address: [email protected]
5. Some designated employees need to review the messages addressed to
[email protected] and respond to them either from their own e-mail address (
[email protected] ) or from the general ( [email protected] ) address.
Current Status:
1. SBS 2003 is installed.
2. Each employee has a user account and a corresponding e-mail address (
[email protected] )
3. An additional user called ACME was created with a corresponding e-mail
address ( [email protected] )
4. All users use Outlook 2003 as mail client and have an Exchange connection
to their corresponding mailbox ( [email protected] )
5. Designated users have additional IMAP connection to the ACME mailbox (
[email protected] ) on the same SBS server. In these cases, the personal account
( [email protected] ) is the default account. Those users MUST see both
accounts (personal and general) in one screen;
Problem Description:
Messages sent from the IMAP ACME account are being saved in the Sent folder
of the personal ( [email protected] ) account, instead of being saved in
the Sent folder of the IMAP ACME account.
What do we need:
Messages sent from the IMAP ACME account should be saved in the Sent folder
of the IMAP ACME account ( [email protected] ).
IMAP is not requirement; We just kept using the same structure as it was
before an upgrade from iMail to Exchange;
Question:
1. How to configure Outlook to save sent messages in the appropriate Sent
folders corresponding to the account the message was sent from (john.smith or
acme)?
Many, many thanks for your help.
