Specify where new messages are delivered deletes old in box messag


J

jsz

When setting up a new computer with the an old .pst folder, after reboot,
outlook created two personal folder sections with the new emails going into
the inbox created automatically. Changing the delivery to the old personal
folder resulted in the new emails going into the correct personal folders
(which would be the old .pst folder). When the user returned today and
rebooted the computer, the old .pst folder only contained yesterday's
emails, the months of previous emails were gone along with the personal
folders created under the Inbox. Yet the contact list, sent folder, ect.
were still intact. The "new" .pst folders were totally gone like they were
never there. Why did this happen. (I am being yelled at for redirecting and
losing the old inbox information!) Any insight for my own piece of mind, as
well as prevention of this occuring the next time, would be greatly
appreciated. Thanks.
 
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H

Hal Hostetler [MVP-S/U]

Unless the .PST file was large enough to corrupt (about 1.6 GB), I don't see
anything unusual in your procedure. Is there any chance you have a backup
of the old .PST file? If not, you can try running the Inbox Repair Tool on
it. It is also conceivable that the user may have become confused at seeing
several sets of Personal Folders and deleted the wrong items from the wrong
folder file.

http://www.slipstick.com/problems/scanpst.htm
To repair a damaged Personal Folders PST file
http://www.slipstick.com/problems/repair2gbpst.htm
To repair a 2GB Personal Folders or Offline Folders file

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
 
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J

jsz

Actually, yes, I have a backup and I will be providing the old .pst file .
Appreciate your statements. Thanks! Have a nice one!
 

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