B
Bernard
I recently posted this problem twice in both the Outlook General Questions
and Contacts discussion groups but alas without any reply.
Please let someone help!
I have Office Professional XP with SP3 on a Windows XP Home Edition platform.
I wish to add speed dialing entries. Every time I click on the Dialing
Options button in the New Call dialog box to an existing contat OR on the New
Call menu item in the Actions menu, I have a crash with the following message
and parameters.
"Microsoft Outlook has encountered a problem and needs to close.
AppName: outlook.exe AppVer: 10.0.6626.0 ModName: outllib.dll
ModVer: 10.0.6515.0"
I have renamed outllib.dll to outllib.old and repaired the Office
installation. I have removed the complete Office XP Professional suite and
re-installed it from my OEM cd's. The problem occurs with each version of
Office XP from the original discs through to the SP3 patch. I use a voice
modem to make calls to my various contacts without any problem but CANNOT add
speed dialing entries.
Many thanks.
and Contacts discussion groups but alas without any reply.
Please let someone help!
I have Office Professional XP with SP3 on a Windows XP Home Edition platform.
I wish to add speed dialing entries. Every time I click on the Dialing
Options button in the New Call dialog box to an existing contat OR on the New
Call menu item in the Actions menu, I have a crash with the following message
and parameters.
"Microsoft Outlook has encountered a problem and needs to close.
AppName: outlook.exe AppVer: 10.0.6626.0 ModName: outllib.dll
ModVer: 10.0.6515.0"
I have renamed outllib.dll to outllib.old and repaired the Office
installation. I have removed the complete Office XP Professional suite and
re-installed it from my OEM cd's. The problem occurs with each version of
Office XP from the original discs through to the SP3 patch. I use a voice
modem to make calls to my various contacts without any problem but CANNOT add
speed dialing entries.
Many thanks.