Split/broken recipient when replying or forwarding

[emil]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Email Client: Exchange

Hello,

We're in the process of rolling out Office 2008 on ~100 Macs at our office and we've run into a show stopper with Entourage 2008.

If you receive and e-mail from a sender with a comma and a character such as åäö or an apostrophe in their name, the recipient address breaks/splits in half when replying or forwarding.

If, for example, I receive an e-mail from a sender who has their name entered in this fasion:
"Bivrén, John", I cannt reply to his e-mail without manually deleting the To: adresses and re-entering it manually.
This was not the case with Entourage 2004 and other e-mail clients such as Apple Mail or Outlook 2003/2007 on Windows.

Please advice. Or preferably, issue a fix for this bug.

Thank you.

 

[William Smith]

If you receive and e-mail from a sender with a comma and a character
such as åäö or an apostrophe in their name, the recipient address
breaks/splits in half when replying or forwarding.

If, for example, I receive an e-mail from a sender who has their name

entered in this fasion:
"Bivrén, John", I cannt reply to his e-mail without manually deleting

the To: adresses and re-entering it manually.
This was not the case with Entourage 2004 and other e-mail clients
such as Apple Mail or Outlook 2003/2007 on Windows.

If you haven't already, update to Office 12.0.1. I know it fixed some
issues with addresses.

Please advice. Or preferably, issue a fix for this bug.

This newsgroup is not a direct link to Microsoft and is not regularly
monitored by them. Report this bug to Microsoft by using the Help -->
Send Feedback mechanism in any Office application.

--

bill

William M. Smith, Microsoft Interop MVP - Mac/Windows
Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>

 

[emil]

Thank you for your reply William.

I have updated to 12.0.1, it didn't address the issue.

The issue was reported to the Office team about 2 months ago, through their blog, and the feedback mechanism.