J
Jess
I am trying to log in to my laptop on start up and cannot remember my
username or password. How can I change it so I can log in?
username or password. How can I change it so I can log in?
Jess said:I am trying to log in to my laptop on start up and cannot remember my
username or password. How can I change it so I can log in?
As others have pointed out..this is a Windows issue. You didn't mentionJess said:I am trying to log in to my laptop on start up and cannot remember my
username or password. How can I change it so I can log in?
JoAnn Paules said:Not an Office issue - it's a Windows issue. There may be ways but you could
also be SOL.
--
JoAnn Paules
MVP Microsoft [Publisher]
~~~~~
How to ask a question
http://support.microsoft.com/KB/555375
Jess said:I am trying to log in to my laptop on start up and cannot remember my
username or password. How can I change it so I can log in?
Tim said:As others have pointed out..this is a Windows issue. You didn't mention
which version so I'll give you a generic answer. You need a special
"recovery" utility that allows you to re-set the password. One that I
always keep handy is called "UBCD4" (Ultimate Boot Disk). You can get it
for free at: http://www.ubcd4win.com/index.htm
Download it, create the disk per the instructions, and run the utility
to re-set your password. Note that the disk does a *lot* more than just
re-set passwords. You will need to read the instructions carefully.
Your other option would be to re-install Windows...but that would be the
last resort.
Tim
Jess said:Thank you very much, this worked like a charm! Very happy to have a
functional laptop![]()