Startup Error

B

Bebopman

When I start Word 2000 ver 9.0 I get the error message "Word could not create work file. Check temp environment variable". What does this mean and what is going on? How or what do I do to correct this so I do not get this message?
Many Thanks.
 
B

Beth Melton

In your Check System Properties, on the Advanced tab check your "Environment Variables".

It sounds like the Temp folder is either invalid or it points to a folder you don't have sufficient permissions for.

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Please post all follow-ups to the newsgroup. Email requests for assistance can not be acknowledged.

~~~~~~~
Beth Melton

Word FAQ: http://mvps.org/word
TechTrax: http://mousetrax.com/techtrax/
 
Z

zagarise

Microsoft has posted a response to this problem, which I have, too. The problem is that I couldn't understand the solution. It said that the problem was with the registry, and that the Data Subkey was likely corrupted, then referred to something about the "normal" file. Can you now suggest a solution to this problem?
 
S

Suzanne S. Barnhill

See http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm for information
about renaming Normal.dot and rebuilding the Registry Data key.



zagarise said:
Microsoft has posted a response to this problem, which I have, too. The
Click to expand...
problem is that I couldn't understand the solution. It said that the problem
was with the registry, and that the Data Subkey was likely corrupted, then
referred to something about the "normal" file. Can you now suggest a
solution to this problem?create work file. Check temp environment variable". What does this mean and
what is going on? How or what do I do to correct this so I do not get this
message?
 
B

Beth Melton

If the Data key continues to corrupt then it sounds like something is causing it to corrupt.

Take a look under Tools/Templates and Add-ins. Do you have any add-ins listed? If so then they will be located in one of the Startup folders. The location of the Office\Startup folder is in the installation path, the Word Startup folder can be found by going to Tools/Options/File Locations. (You can also use Windows Search to locate the files)

Once found, move them out of the folder to prevent them from loading when Word starts.

Also, as of Word 2000, Word can have COM add-ins. COM are added via the Registry rather than the Startup folders. To determine whether or not you are using COM Add-In you can add the "COM Add-in" command to your toolbar:

- Right-click any toolbar and select Customize
- On the Commands tab, select the Tools category
- Locate COM Add-Ins on the right
- Drag/Drop to a location of your choice

For more information on COM Add-Ins, see this article: http://www.mvps.org/word/FAQs/Customization/CheckIfAddinsInstalled.htm

--
Please post all follow-ups to the newsgroup. Email requests for assistance can not be acknowledged.

~~~~~~~
Beth Melton

Word FAQ: http://mvps.org/word
TechTrax: http://mousetrax.com/techtrax/
 
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