Strange behavior when setting Outlook 2003 with IMAP server

M

Mary

I setup out Outlook 2003 with an IMAP server and download the folder
hierarchy. For some reason it's displaying two instances of INBOX although
one is above the other in the hierarchy.



I.E there is on folder called INBOX and another called INBOX.INBOX both
contains the same emails.



Can anyone explain why this is occurring?
 
B

Brian Tillman

Mary said:
I setup out Outlook 2003 with an IMAP server and download the folder
hierarchy. For some reason it's displaying two instances of INBOX
although one is above the other in the hierarchy.

I.E there is on folder called INBOX and another called INBOX.INBOX
both contains the same emails.
Click to expand...

Open the account properties (Tools>E-mail Accounts>Next. Select the IMAP
account and click Change, then More Settings) and state what is contained in
the "Root folder path" on the Advanced tab.
 
M

Mary

Open the account properties (Tools>E-mail Accounts>Next. Select the IMAP
account and click Change, then More Settings) and state what is contained
in the "Root folder path" on the Advanced tab.
Click to expand...

It's blank. What should be entered there?
 
B

Brian Tillman

Mary said:
It's blank. What should be entered there?
Click to expand...

It usually should be blank. I'm stumped, especially if the rest of the
folder hierarchy is correct.
 
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