Strange characters in textbox

M

mscertified

I was looking at the data in a system I developed and came across some
strange characters in a textbox. They look like thick vertical bars but they
aren't the vertical bar character. When I click the zoom box the characters
appear as double quotes but not the double quotes on the keyboard, the double
quotes where the right one and the left one are different like // or \\. My
question is how did the user get these characters in there and how can I
display them corrrectly? Also, why does the text box and the zoombox show the
characters differently?
 

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