Strange characters

S

Starboard

Hello!

We are sending e-mails in french and are experiencing problems with the
Outlook thick client; characters like é and non breakable space are
displayed as question marks and chinese characters. Any idea why?

With the Outlook Web GUI there are no problems.

Any suggestions most welcome!
 
P

Pat Willener

What version of Outlook?
What message format are you using?
What encoding do you specify?
 
S

Starboard

It is Outlook 2003 SP2, the message is in HTML with UTF-16 encoding.


What version of Outlook?
What message format are you using?
What encoding do you specify?
 
S

Starboard

I should say that we do not use outlook to send the mail, but since it
differs between the web client and the thick client I suspect it might be
something with outlook anyway(?)
 
P

Pat Willener

Does the same thing happen if you use UTF-8 ?
It is Outlook 2003 SP2, the message is in HTML with UTF-16 encoding.


What version of Outlook?
What message format are you using?
What encoding do you specify?
 
S

Starboard

Tried UTF-16, UTF-8, UTF-7, Windows-1252

Does the same thing happen if you use UTF-8 ?
 

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