Strange Office 2000 behavior.

[mathieu.desjardins]

We have installed Office 2000 on all the company computer using SMS
with a command line using an MST file. everything worked fine.

Now we have tried to reinstall Office on some workstation and we have a
little problem:

when the setup is complete Office is only working on the user profil of
the user that made the installation and Outlook is installed (since we
are using Lotus Notes we never install Outlook so the MST is not
supposed to ask for Outlook).

Everytime a new user log into the workstation there is no shortcut in
is start menu and nothing is working.

We are using Windows XP PRO SP2 as OS and Office 2000 SR-1.

Like I said before everything was working well for all user when we
have deployed Office and everything was fine when we where using the
same command line from start\run to installed on a single user.

If anyone can give me some info about this it would be very
appreciated.

Thanks

 

[Gerry Hickman]

Hi,

Why did you "reinstall" it, did you uninstall first, and what method did
you use? MSIEXEC with RECACHE AND REINSTALL is the usual way to update
an existing install, as this won't touch the config. If you ran setup
you'd be trying to install when it's already installed.

Are you sure it was set up for per-machine (ALLUSERS=1) in both cases?

 

[Gerry Hickman]

Hi,

Why did you "reinstall" it, did you uninstall first, and what method did
you use? MSIEXEC with RECACHE AND REINSTALL is the usual way to update
an existing install, as this won't touch the config. If you ran setup
you'd be trying to install when it's already installed.

Are you sure it was set up for per-machine (ALLUSERS=1) in both cases?

 

[Gerry Hickman]

Hi,

Why did you "reinstall" it, did you uninstall first, and what method did
you use? MSIEXEC with RECACHE AND REINSTALL is the usual way to update
an existing install, as this won't touch the config. If you ran setup
you'd be trying to install when it's already installed.

Are you sure it was set up for per-machine (ALLUSERS=1) in both cases?

 

[Gerry Hickman]

Hi,

Why did you "reinstall" it, did you uninstall first, and what method did
you use? MSIEXEC with RECACHE AND REINSTALL is the usual way to update
an existing install, as this won't touch the config. If you ran setup
you'd be trying to install when it's already installed.

Are you sure it was set up for per-machine (ALLUSERS=1) in both cases?

 

[Gerry Hickman]

Hi,

Why did you "reinstall" it, did you uninstall first, and what method did
you use? MSIEXEC with RECACHE AND REINSTALL is the usual way to update
an existing install, as this won't touch the config. If you ran setup
you'd be trying to install when it's already installed.

Are you sure it was set up for per-machine (ALLUSERS=1) in both cases?

 

[Gerry Hickman]

Hi,

Why did you "reinstall" it, did you uninstall first, and what method did
you use? MSIEXEC with RECACHE AND REINSTALL is the usual way to update
an existing install, as this won't touch the config. If you ran setup
you'd be trying to install when it's already installed.

Are you sure it was set up for per-machine (ALLUSERS=1) in both cases?

 

[Gerry Hickman]

Hi,

Why did you "reinstall" it, did you uninstall first, and what method did
you use? MSIEXEC with RECACHE AND REINSTALL is the usual way to update
an existing install, as this won't touch the config. If you ran setup
you'd be trying to install when it's already installed.

Are you sure it was set up for per-machine (ALLUSERS=1) in both cases?

 

[Gerry Hickman]

Hi,

Why did you "reinstall" it, did you uninstall first, and what method did
you use? MSIEXEC with RECACHE AND REINSTALL is the usual way to update
an existing install, as this won't touch the config. If you ran setup
you'd be trying to install when it's already installed.

Are you sure it was set up for per-machine (ALLUSERS=1) in both cases?

 

[mathieu.desjardins]

We where reinstalling because the 1st install was in french and for
some reason the user wanted to use a multi-lingual version of Office
and to finally go back to only french (don't ask me why those request
where accepted).

We where uninstalling using add/remove program and installing with with
the same command line we used to install on all computer (msi with a
mst).

The installation was basically a normal install of office 2000, so
per-machine.

 

[mathieu.desjardins]

We where reinstalling because the 1st install was in french and for
some reason the user wanted to use a multi-lingual version of Office
and to finally go back to only french (don't ask me why those request
where accepted).

We where uninstalling using add/remove program and installing with with
the same command line we used to install on all computer (msi with a
mst).

The installation was basically a normal install of office 2000, so
per-machine.

 

[mathieu.desjardins]

We where reinstalling because the 1st install was in french and for
some reason the user wanted to use a multi-lingual version of Office
and to finally go back to only french (don't ask me why those request
where accepted).

We where uninstalling using add/remove program and installing with with
the same command line we used to install on all computer (msi with a
mst).

The installation was basically a normal install of office 2000, so
per-machine.

 

[mathieu.desjardins]

We where reinstalling because the 1st install was in french and for
some reason the user wanted to use a multi-lingual version of Office
and to finally go back to only french (don't ask me why those request
where accepted).

We where uninstalling using add/remove program and installing with with
the same command line we used to install on all computer (msi with a
mst).

The installation was basically a normal install of office 2000, so
per-machine.

 

[mathieu.desjardins]

We where reinstalling because the 1st install was in french and for
some reason the user wanted to use a multi-lingual version of Office
and to finally go back to only french (don't ask me why those request
where accepted).

We where uninstalling using add/remove program and installing with with
the same command line we used to install on all computer (msi with a
mst).

The installation was basically a normal install of office 2000, so
per-machine.

 

[mathieu.desjardins]

We where reinstalling because the 1st install was in french and for
some reason the user wanted to use a multi-lingual version of Office
and to finally go back to only french (don't ask me why those request
where accepted).

We where uninstalling using add/remove program and installing with with
the same command line we used to install on all computer (msi with a
mst).

The installation was basically a normal install of office 2000, so
per-machine.

 

[mathieu.desjardins]

We where reinstalling because the 1st install was in french and for
some reason the user wanted to use a multi-lingual version of Office
and to finally go back to only french (don't ask me why those request
where accepted).

We where uninstalling using add/remove program and installing with with
the same command line we used to install on all computer (msi with a
mst).

The installation was basically a normal install of office 2000, so
per-machine.

 

[mathieu.desjardins]

We where reinstalling because the 1st install was in french and for
some reason the user wanted to use a multi-lingual version of Office
and to finally go back to only french (don't ask me why those request
where accepted).

We where uninstalling using add/remove program and installing with with
the same command line we used to install on all computer (msi with a
mst).

The installation was basically a normal install of office 2000, so
per-machine.