Mr. Gallanter,
Suzanne Barnhill is one of the most patient people I've encountered on
newsgroups. She didn't tell you that you lied. She told you she doubted what
you told her. You confirmed that her doubts were well founded. Advice given
here is given by volunteers who do not work for Microsoft. No one pays for
the advice given here, especially not you.
The reason expert advice may seem difficult is that Word, itself, is very
complex. Sometimes it is necessary to ask "Is it plugged in?" or the
equivalent. When someone chooses to modify a template the way you are,
asking whether you saved the template is very appropriate.
Another method you might try is directly opening the template (File =>
Open). Make your style modifications, save and exit the template. If that
doesn't fix the problem (in new documents based on the template) you have
someone malicious messing with your system. (Possibly a well-meaning network
administrator.)
I suspect, from your symptoms, that your template is _not_ being saved after
you make your changes or is being replaced when you restart Word or restart
your computer. Try finding the template in Windows (with Word closed). Check
the modified date in file properties. If it has been changed, see what
happens if you shut down your computer and restart. If it is being replaced,
talk with your network administrator.
If that doesn't work, try opening your normal.dot and using Save As to save
it under a different name. Base new documents on that template (File =>
New).
Hope this helps.
--
Charles Kenyon
Word New User FAQ & Web Directory:
<URL:
http://addbalance.com/word/index.htm>
Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide)
<URL:
http://addbalance.com/usersguide/index.htm>
See also the MVP FAQ: <URL:
http://www.mvps.org/word/> which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.