Symbol Font incompatibility between Visio 2003 and Word 2003

[Mark Wharton]

When I create a drawing in Visio 2003 that is then inserted into a Word 2003
document (as an object), text that is in the Symbol font in Visio does not
appear correctly in Word. For example, if I type the uppercase greek omega on
my Visio drawing (uppercase W in the symbol font), it correctly appears as an
omega in Visio. But after exiting Visio (File/Exit and Return to xxxxx.doc)
and returning to the Word document, the omega appears as either an empty box
or as a different symbol. If I print the Word document, the omega is printed
as a capital W.

This feature used to work fine with Office XP and Visio 2000. I recently
upgraded to both Office 2003 and Visio 2003.

If I open a document in Word 2003 that was created by Office XP and contains
a Visio 2000 drawing, the greek symbols display and print correctly.

Any ideas? This is a huge problem for me; most of my Visio drawings are
electronic circuit diagrams containing lots of greek letters and symbols. Any
help would be greatly appreciated.

 

[Mark Wharton]

Another observation:

If I first save a Visio 2003 drawing containing text in the Symbol font in
Visio 2002 format, and then import it into Word 2003, everything works as
expected. The text retains the correct font, and it displays and prints
correctly in Word. Apparently there is an incompatibility issue with the new
Visio 2003 format. Has anybody else noticed this?

Mark