System Error &H8000FFFF (-2147418113).

S

Smallworld0

Help! I know next to nothing about working on computers. A couple days ago
my PPT started giving me this error message every time I close and once I do
close I cannot open again until I reboot my computer. I'm running MSOffice
Prof. 2000. I've been working on a PPT presentation and the only things I've
'added' are some moveable clips downloaded from Microsoft's own website.
 
J

JoAnn Paules [MVP]

What is the full error message? Please don't paraphrase - it can make a
difference.
 
S

Smallworld0

When I shut down PowerPoint the message says, "System Error &H8000FFFF
(-2147418113). Catastrophic failure". I click ok and this comes up 2 more
times. After the 3rd 'ok', I get a new message that reads, 'PowerPoint found
an error that it can't correct. You should save presentations, quit, and
then restart PowerPoint.'

Sometimes I can reopen PPT if I need to, but mostly I have to reboot to
start PPT again.

Does this sound familiar? I appreciate any help you might have to offer -
and thanks for your response.

Nancy

JoAnn Paules said:
What is the full error message? Please don't paraphrase - it can make a
difference.

--

JoAnn Paules
MVP Microsoft [Publisher]



Smallworld0 said:
Help! I know next to nothing about working on computers. A couple days
ago
my PPT started giving me this error message every time I close and once I
do
close I cannot open again until I reboot my computer. I'm running
MSOffice
Prof. 2000. I've been working on a PPT presentation and the only things
I've
'added' are some moveable clips downloaded from Microsoft's own website.
Click to expand...
Click to expand...
 
G

garfield-n-odie [MVP]

See http://support.microsoft.com/kb/286460/en-us "How To Set the
Mask and Picture Properties for Office XP CommandBars". I
suspect that one or more of the animated clips you added is
designed for Office XP or newer, and doesn't work properly in
Office 2000.
When I shut down PowerPoint the message says, "System Error &H8000FFFF
(-2147418113). Catastrophic failure". I click ok and this comes up 2 more
times. After the 3rd 'ok', I get a new message that reads, 'PowerPoint found
an error that it can't correct. You should save presentations, quit, and
then restart PowerPoint.'

Sometimes I can reopen PPT if I need to, but mostly I have to reboot to
start PPT again.

Does this sound familiar? I appreciate any help you might have to offer -
and thanks for your response.

Nancy

:

What is the full error message? Please don't paraphrase - it can make a
difference.

--

JoAnn Paules
MVP Microsoft [Publisher]



Help! I know next to nothing about working on computers. A couple days
ago
my PPT started giving me this error message every time I close and once I
do
close I cannot open again until I reboot my computer. I'm running
MSOffice
Prof. 2000. I've been working on a PPT presentation and the only things
I've
'added' are some moveable clips downloaded from Microsoft's own website.
Click to expand...
Click to expand...
Click to expand...
 
S

Smallworld0

I've never 'programmed' anything, so Visual Basic is Greek to me. ;-) The
article makes some sense, but is it basically telling me that short of
Upgrading to Office XP there is nothing I can do except perhaps delete all of
the motion clips I added - because how will I know which one caused the
failure mode? And, since they've been inputted, perhaps even doing that
won't rid me of the error?

Thanks for your reply.

Nancy

garfield-n-odie said:
See http://support.microsoft.com/kb/286460/en-us "How To Set the
Mask and Picture Properties for Office XP CommandBars". I
suspect that one or more of the animated clips you added is
designed for Office XP or newer, and doesn't work properly in
Office 2000.
When I shut down PowerPoint the message says, "System Error &H8000FFFF
(-2147418113). Catastrophic failure". I click ok and this comes up 2 more
times. After the 3rd 'ok', I get a new message that reads, 'PowerPoint found
an error that it can't correct. You should save presentations, quit, and
then restart PowerPoint.'

Sometimes I can reopen PPT if I need to, but mostly I have to reboot to
start PPT again.

Does this sound familiar? I appreciate any help you might have to offer -
and thanks for your response.

Nancy

:

What is the full error message? Please don't paraphrase - it can make a
difference.

--

JoAnn Paules
MVP Microsoft [Publisher]




Help! I know next to nothing about working on computers. A couple days
ago
my PPT started giving me this error message every time I close and once I
do
close I cannot open again until I reboot my computer. I'm running
MSOffice
Prof. 2000. I've been working on a PPT presentation and the only things
I've
'added' are some moveable clips downloaded from Microsoft's own website.
Click to expand...
Click to expand...
Click to expand...
 
G

garfield-n-odie [MVP]

Make a copy of the Powerpoint presentation. Open the copy,
delete one animated clip, save, and close. Do you get the error
message? If yes, then open the copy again, delete another
animated clip, save, and close... repeat as needed. If no, then
you found the offending clip. Okay, this is a bit simplistic, as
there may be more than one offending clip, but you get the idea...
I've never 'programmed' anything, so Visual Basic is Greek to me. ;-) The
article makes some sense, but is it basically telling me that short of
Upgrading to Office XP there is nothing I can do except perhaps delete all of
the motion clips I added - because how will I know which one caused the
failure mode? And, since they've been inputted, perhaps even doing that
won't rid me of the error?

Thanks for your reply.

Nancy

:

See http://support.microsoft.com/kb/286460/en-us "How To Set the
Mask and Picture Properties for Office XP CommandBars". I
suspect that one or more of the animated clips you added is
designed for Office XP or newer, and doesn't work properly in
Office 2000.

Smallworld0 wrote:

When I shut down PowerPoint the message says, "System Error &H8000FFFF
(-2147418113). Catastrophic failure". I click ok and this comes up 2 more
times. After the 3rd 'ok', I get a new message that reads, 'PowerPoint found
an error that it can't correct. You should save presentations, quit, and
then restart PowerPoint.'

Sometimes I can reopen PPT if I need to, but mostly I have to reboot to
start PPT again.

Does this sound familiar? I appreciate any help you might have to offer -
and thanks for your response.

Nancy

:



What is the full error message? Please don't paraphrase - it can make a
difference.

--

JoAnn Paules
MVP Microsoft [Publisher]





Help! I know next to nothing about working on computers. A couple days
ago
my PPT started giving me this error message every time I close and once I
do
close I cannot open again until I reboot my computer. I'm running
MSOffice
Prof. 2000. I've been working on a PPT presentation and the only things
I've
'added' are some moveable clips downloaded from Microsoft's own website.
Click to expand...
Click to expand...
Click to expand...
 
S

Smallworld0

OK, I just did this. In fact I have taken out every clip now. I still get
the error message. I get this error message even if I open up another PPT
presentation and don't open this particular one. Aye yie yie! Any other
thoughts?

Thanks,

Nancy

garfield-n-odie said:
Make a copy of the Powerpoint presentation. Open the copy,
delete one animated clip, save, and close. Do you get the error
message? If yes, then open the copy again, delete another
animated clip, save, and close... repeat as needed. If no, then
you found the offending clip. Okay, this is a bit simplistic, as
there may be more than one offending clip, but you get the idea...
I've never 'programmed' anything, so Visual Basic is Greek to me. ;-) The
article makes some sense, but is it basically telling me that short of
Upgrading to Office XP there is nothing I can do except perhaps delete all of
the motion clips I added - because how will I know which one caused the
failure mode? And, since they've been inputted, perhaps even doing that
won't rid me of the error?

Thanks for your reply.

Nancy

:

See http://support.microsoft.com/kb/286460/en-us "How To Set the
Mask and Picture Properties for Office XP CommandBars". I
suspect that one or more of the animated clips you added is
designed for Office XP or newer, and doesn't work properly in
Office 2000.

Smallworld0 wrote:


When I shut down PowerPoint the message says, "System Error &H8000FFFF
(-2147418113). Catastrophic failure". I click ok and this comes up 2 more
times. After the 3rd 'ok', I get a new message that reads, 'PowerPoint found
an error that it can't correct. You should save presentations, quit, and
then restart PowerPoint.'

Sometimes I can reopen PPT if I need to, but mostly I have to reboot to
start PPT again.

Does this sound familiar? I appreciate any help you might have to offer -
and thanks for your response.

Nancy

:



What is the full error message? Please don't paraphrase - it can make a
difference.

--

JoAnn Paules
MVP Microsoft [Publisher]





Help! I know next to nothing about working on computers. A couple days
ago
my PPT started giving me this error message every time I close and once I
do
close I cannot open again until I reboot my computer. I'm running
MSOffice
Prof. 2000. I've been working on a PPT presentation and the only things
I've
'added' are some moveable clips downloaded from Microsoft's own website.
Click to expand...
Click to expand...
Click to expand...
 
S

Smallworld0

Strange I guess, but true; I've read of this same failure in MSWord and
MSExcel - seemingly only in the 2000 edition. I found an older, uncorrupted
version of the PPT presentation I was working on in another computer in the
office. I am going to finish it there (again!) - and hope nothing happens:
no add ins!

On my own personal computer though I am stuck with this nasty error note. I
wonder if I delete the PPT presentation if that will effect anything at all.
If not, do you think if I just did a date back-up, like to a couple weeks ago
if that would reset things and clear this up? Or, do you think I will have
to uninstall PPT and reinstall, or upgrade to 2003 or XP? Or, shoot my
computer.....

Again, thank you for your time. It is frustrating that I cannot seem to get
this fixed, but I do appreciate the time and brainpower you used to endeavor
to help me. As I was working on this on my personal computer I'm not sure
that my IT dept. can or will do anything to help.

Thanks,

Nancy
 
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