System Restore / Excel

S

sergio31lon

I'm not sure if I've come into the right sub category ... Hopefully yes !

Two days ago, I began having problems with 1. Excel 2. Outlook
I have a feeling both are connected.

When I try and open Excel, I receive the following response :
Please wait while Windows configures Microsoft Office XP Professional with
Front Page.
Followed by : The feature you are trying to use is on a CD-ROM or other
removable disk that is not available.
This again is followed by Error 1706.

I don't have the discs.

Subsequently, when I go into Outlook and compose email, I click on one of my
accounts to send the email. Where I would normally see a list of my
accounts,
the response I receive is :
Microsoft Word : Unable to complete the operation. A fatal error has
occured.

I realised that something has changed, perhaps without my knowledge.

I tried to restore my settings for the previous day.

1. The Help function is disabled.
2. When I try to do this via System Accesories, The egg timer momentarily
appears then disappears without the application opening.
3. I have also checked System in the Control Panel and under System Restore,
the Turn off system restore box is unchecked. Under status is states :
Monitoring - That's it
4. On boot up, there are no dates stored so there isn't anything to scroll
down to

I'm just so stuck. I have so much information stored on Excel and of course,
Outlook is a problem.

Any ideas?

Thanks
 
K

KM

Sergio,
I had the same Error 1706 message come up when I went to pull up my saved
Excel Files. It says the feature you are trying to use is on a "network"
that is unavailable. My saved files are on my c drive, so that doesn't make
sense. It says to try an alternative path to install package PROPLUS MSI and
I'm not sure what all that means.

I also noticed that when I used Outlook this message came up regarding
Symantec Client_Security files not being able to load, so it appears with
both of these happening at the same time, it's not a coincidence.

I tried to call Microsoft tech and you get the run around. I bet they are
starting to get a lot of calls on this one...maybe in a few days they'll have
an update to fix it. But if anybody has heard how to fix, please let us know.

Thanks, KM
 
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