Taking forever

[desgnr]

When i pick INSERT,picture from scanner, it takes forever the box to pop up.
It used to pop up instantly.
How can i fix this ?

 

[Terry Farrell]

Have you upgraded Word/Office since the scanner was first installed?

 

[desgnr]

No.
After it finally loads the page,the next scan comes up instantly.
Its only the first scan of the day.

 

[Terry Farrell]

Try staring Word in Safe Mode and see if it is still the same. From Start,
Run, type in

winword /a

and press enter. This will start Word in its default install mode. Does the
scanner still take a long time to pop up?

Terry