tasks & to-do's don't show reminders

[FlaRenFest]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

suddenly my tasks and to-do's are not popping up my reminders...what can I do???

 

[Diane Ross]

suddenly my tasks and to-do's are not popping up my reminders...what can I
do???

Check to be sure it's turned on. Look under Entourage in the Menu bar.

 

[FlaRenFest]

Check to be sure it's turned on. Look under Entourage in the Menu bar.

Thanks for replying Diane
Yes it is turned on.

 

[Diane Ross]

Hmmmm, wonder if it could be a corrupt .plist. Delete this file:

com.microsoft.entourage.database_daemon.plist

Also check in System Preferences: Startup Items: for duplicate Microsoft
Database daemons. If there are more than one, delete all and Entourage will
create a new one.

To eliminate your User's folder, you could drag your Microsoft User Data
folder to the Shared folder. Create a new User in System Preferences. Switch
Users. Drag the Microsoft User Data folder (it copies it) to the new
Documents folder and open Entourage there. Test reminders. Do they work in
the new Identity? If yes, then it is most likely a preference file in your
regular user's folder. If no, then we need to eliminate your Identity.
Create a new Identity in Entourage and test. If it is database corruption,
you could try rebuilding your Identity. Make a backup in the Finder first.

How to rebuild:

<http://www.entourage.mvps.org/database/rebuild.html>

Don't forget to move the Microsoft User Data folder back from Shared when
you are finished testing. IMPORTANT

 

[Deb]

I'm having the same problem. I don't see where to turn My Day on/off in the Entourage menu bar. The icon for it is on the Entourage menu bar, the program itself is in my dock and on my desktop. I still get sound but no visual popup reminders as of a week or so ago.

Sorry, I'm fairly new to Mac but I've looked 3x now and there is no icon for Start Up Items.

I found the "open applications at start up" items by doing a search in system preferences. My Day was not selected yet it had been opening anyway when I started my computer. I checkmarked it and tested, still no popup notifications. I only have one MS database daemon in the list.

A search for "com.microsoft.entourage.database_daemon.plist" came up empty so I have no idea where to find this to delete it. I'm also afraid if I did delete it, my To Do list would be wiped out. I did find a "My Day.plist" in the search and a few daemon files but none matching what you indicated specifically.

The rest of your fix suggestions make me dizzy trying to figure them out. Seems like maybe they're geared for an experienced Mac user. I do not feel comfortable with the identity thing, afraid I'm going to lose what I have.

Thank you for any help you can provide.

 

[Adam Bailey]

I'm having the same problem. I don't see where to turn My Day on/off in
the Entourage menu bar. The icon for it is on the Entourage menu bar, the
program itself is in my dock and on my desktop. I still get sound but no
visual popup reminders as of a week or so ago.

It's not in the Entourage menu bar it's in the My Day application itself.
Bring it to the front and go to Preferences > Open after computer logon.

 

[Deb]

It's already checkmarked.

 

[Marcia]

I'm having the same problem. For the first month, tasks showed up in My Day with no problem. Last week, without my making any changes to the preferences, suddenly tasks were no longer showing up. I still get calendar events, but not the task.

I read the responses to the original post, but the explanation isn't very clear.