Template getting locked by xls

[jamaz]

I'm using a template on a network and occasionally, one remote use
seems to be locking the template. (template in use by xxx)

Users all click on a template shortcut to open workbook based o
template. Only one user has this happen. Any ideas?

Ja

 

[Frank Kabel]

Hi
is this user doing something differently?. e.g. trying to open the
template itself?

 

[jamaz]

as far as I know, he is creating the workbook by clicking on the
shortcut like all other users....