B
Brian
I've created a template in Word for my sales team to track
their Account information. I discovered an error in the
template where information could not be pasted because of
the protection set in the document (set up through Tools,
Protect Document, Password).
To correct the error, I needed to unprotect that section
of the document (through Tools, Protect Document, Forms).
My issue is when I try and update any existing document
(not the template). After I un-select that section and
then reprotect the entire document (with password again) -
all of the existing information gets deleted.
Here are the steps I go through
Tools, Unprotect Document, (enter password)
Tools, Protect Document, Forms (un-select that section)
Add password, Confirm password, OK
As soon as I hit OK, all the information is deleted.
Any assistance would be appreciated.
their Account information. I discovered an error in the
template where information could not be pasted because of
the protection set in the document (set up through Tools,
Protect Document, Password).
To correct the error, I needed to unprotect that section
of the document (through Tools, Protect Document, Forms).
My issue is when I try and update any existing document
(not the template). After I un-select that section and
then reprotect the entire document (with password again) -
all of the existing information gets deleted.
Here are the steps I go through
Tools, Unprotect Document, (enter password)
Tools, Protect Document, Forms (un-select that section)
Add password, Confirm password, OK
As soon as I hit OK, all the information is deleted.
Any assistance would be appreciated.