Template Response Automation

M

MEG

I might have this in the incorrect forum, but thought I'd start here. Please
send me in the right directions if I'm not in the correct forum.

I recieve email leads and want to follow-up with them. To properly provide
our services I need more detailed information from them.

I'd like to customize a response to them by pulling their name and other
data from the email lead.

I can create a RULE in OUTLOOK but from my investigation that is only a
STANDARD response.

What method would I use to pull data from the lead and then send a
customized response to the user.

THANKS,

MEG
 
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