When I try to download a template the message box, entitled, MS "Office
2003" pops up and asks for number on back of my Office XP Standard CD disk.
The response is that the number is invalid (I double checked). Thanks.
Sounds like you have some part of Office 2003 installed. Maybe the trial
version? And any number from Office XP will *not* work if it asks for
something from Office 2003. They are not the same thing.