the application microsoft (word, excel andpowerpoint) quit unexpectedly

[pebbles29]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

installed microsoft office 2008 in october 2008, and had no trouble.

as of may/june 2009, i no longer wanted these icons (icons for word, excel and powerpoint) on my dock, and so removed.

now when i try to open these applications, the message;

the application microsoft word quit enexpectedly. mac os x and other applications are not affected. click relaunch to launch the application again. click report to see more details or send a report to apple.

the report then says:

Process: Microsoft Excel [319]
Path: /Applications/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Identifier: com.microsoft.Excel
Version: ??? (???)
Build Info: Unknown-90515~0
Code Type: X86 (Native)
Parent Process: launchd [106]

Interval Since Last Report: 1333 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report: 4

Date/Time: 2009-08-28 20:34:20.238 +0100
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: BAD7D635-487C-42E5-B237-A53EBA180A3E

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/Netlib.framework/Versions/12/Netlib
Referenced from: /Applications/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Reason: image not found

Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.1 GHz, 1 GB
Graphics: kHW_IntelGMA965Item, GMA X3100, spdisplays_builtin, 144 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.91.21)
Bluetooth: Version 2.1.8f2, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHY2120BH, 111.79 GB
Parallel ATA Device: MATSHITACD-RW CW-8221
USB Device: Built-in iSight, (null) mA
USB Device: Apple Internal Keyboard / Trackpad, (null) mA
USB Device: IR Receiver, (null) mA
USB Device: Bluetooth USB Host Controller, (null) mA

however, i am still able to open microsoft messenger, and microsoft entourage.

please help.

 

[CyberTaz]

When did you last apply any updates to Office? What is the last update you
applied? If you don't know & can't launch any of the programs go to:

Applications/Microsoft Office 2008/Office

Click once on the file called: MicrosoftComponentPlugin.framework, then key
Command+I. See what Version is specified in the General section of the Get
Info window. If it's lower than 12.2.1 you're in need of updating Office.

http://www.entourage.mvps.org/install/update_steps.html

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[codywilliams]

Make sure your software is up-to-date. If all else fails, you could uninstall Office and reinstall it using the CD. If you do decide to do that, make sure that you have your CD and product key before uninstalling and reinstalling.

When did you last apply any updates to Office? What is the last update you
applied? If you don't know & can't launch any of the programs go to:

Applications/Microsoft Office 2008/Office

Click once on the file called: MicrosoftComponentPlugin.framework, then key
Command+I. See what Version is specified in the General section of the Get
Info window. If it's lower than 12.2.1 you're in need of updating Office.

<http://www.entourage.mvps.org/install/update_steps.html>

HTH |:>)
Bob Jones
[MVP] Office:Mac

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

installed microsoft office 2008 in october 2008, and had no trouble.

as of may/june 2009, i no longer wanted these icons (icons for word, excel and
powerpoint) on my dock, and so removed.

now when i try to open these applications, the message;

the application microsoft word quit enexpectedly. mac os x and other
applications are not affected. click relaunch to launch the application again.
click report to see more details or send a report to apple.

the report then says:

Process: Microsoft Excel [319]
Path: /Applications/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Identifier: com.microsoft.Excel
Version: ??? (???)
Build Info: Unknown-90515~0
Code Type: X86 (Native)
Parent Process: launchd [106]

Interval Since Last Report: 1333 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report: 4

Date/Time: 2009-08-28 20:34:20.238 +0100
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: BAD7D635-487C-42E5-B237-A53EBA180A3E

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Dyld Error Message:
Library not loaded:
@executable_path/../Frameworks/Netlib.framework/Versions/12/Netlib
Referenced from: /Applications/Microsoft Excel.app/Contents/MacOS/Microsoft
Excel
Reason: image not found

Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.1
GHz, 1 GB
Graphics: kHW_IntelGMA965Item, GMA X3100, spdisplays_builtin, 144 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom
BCM43xx 1.0 (5.10.91.21)
Bluetooth: Version 2.1.8f2, 2 service, 0 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHY2120BH, 111.79 GB
Parallel ATA Device: MATSHITACD-RW CW-8221
USB Device: Built-in iSight, (null) mA
USB Device: Apple Internal Keyboard / Trackpad, (null) mA
USB Device: IR Receiver, (null) mA
USB Device: Bluetooth USB Host Controller, (null) mA

however, i am still able to open microsoft messenger, and microsoft entourage.

please help.