"The default signature is reset when you restart Outlook 2003"

P

Paul

Hi,

We have the problem listed in http://support.microsoft.com/kb/918561

It is only happening with 1 user, everyone else is fine. There is no
registry key under

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\11.0\User
Settings\{77BC8EAD-D6F6-4BBD-8B11-2CDD56ACB9F0}\Create\Software\Microsoft\Office\11.0\Outlook\Setup

Everytime the user logs into terminal server or his PC, he gets the firstrun
type scenario where it appears to be setting outlook up for first time (blue
bar) then his profile opens up. His signature is there, just not selected.

I have tried renaming his profile folder and also creating a new outlook
profile on his pc, but nothing makes a difference. Any ideas?

It's Outlook 2003 with latest SP applied.

Thanks

Paul
 

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