"The e-mail account does not exist at the organization"

[Tsubasa]

Hi guys,
I have a user. Recently, her last name was changed and a new mailbox was
created for her.

Her superior has granted her necessary rights to access his
calendar/contacts list.

When she uses her superior's calendar to send out invitations, when the
invitee select Accept/Decline, the invitee will get the following error
message.

"The e-mail account does not exist at the organization this message was sent
to. Check the e-mail address, or contact the recipient directly to find out
the correct address."

I have checked her superior's permission and verify that the permissions are
granted to the new user account as the editor.

Please advise if anything i have missed out.

Best Regards

 

[Duncan McC]

Hi guys,
I have a user. Recently, her last name was changed and a new mailbox was
created for her.

Her superior has granted her necessary rights to access his
calendar/contacts list.

When she uses her superior's calendar to send out invitations, when the
invitee select Accept/Decline, the invitee will get the following error
message.

"The e-mail account does not exist at the organization this message was sent
to. Check the e-mail address, or contact the recipient directly to find out
the correct address."

I have checked her superior's permission and verify that the permissions are
granted to the new user account as the editor.

Please advise if anything i have missed out.

Check the email addys the new (changed name a/c) has in AD.

 

[Tsubasa]

Hi Duncan,

Yes. It's in AD.

Check the email addys the new (changed name a/c) has in AD.