The file normal.dot already exists

[Ron Boetger]

Every time I exit out of Word 2003 and sometime when I exit out of
Outlook I get the following error "The file normal.dot already
exists. Do you want to save it." I click No then Word opens on and
then I can close it.

Any ideas how to fix this?

Thanks

Ron

 

[Luc]

Ron,
See if this helps:
http://office.microsoft.com/en-us/assistance/HA011514521033.aspx

Luc Sanders (MVP - Powerpoint)