The menu bar

[AmyL23]

My menu bar has disappeared from Outlook. How can I get it back?

 

[Roady [MVP]]

Version of Outlook? You can do a hard reset of your toolbar by renaming
outcmd.dat (hidden file) to outcmd.old

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

 

[AmyL23]

I tried your suggestion but it didn't work.

I think it's Outlook 2002. (Since I don't have a menu bar, I can't access
"Help>About."

Thanks!

Version of Outlook? You can do a hard reset of your toolbar by renaming
outcmd.dat (hidden file) to outcmd.old

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

My menu bar has disappeared from Outlook. How can I get it back?

 

[Roady [MVP]]

Renaming outcmd.dat to outcmd.old should work unless you've got an add-in or
something that immidiately breaks the Menu Bar again. Rename it again and
start Outlook in safe mode to see if the Menu Bar loads succesfully now.

To start Outlook in safe mode;
Start-> Run; "path to outlook.exe" /safe

outcmd.dat can be found here;
C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

I tried your suggestion but it didn't work.

I think it's Outlook 2002. (Since I don't have a menu bar, I can't access
"Help>About."

Thanks!

Version of Outlook? You can do a hard reset of your toolbar by renaming
outcmd.dat (hidden file) to outcmd.old

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

My menu bar has disappeared from Outlook. How can I get it back?