The Product Key for MS Office Pro it does not work in setup

[RexB]

How do I contact MS without a charge because their product key on the back of
the box does not the key on the disk?

 

[JoAnn Paules [MVP]]

First:
Games: Error message: The product key is not valid
http://support.microsoft.com/default.aspx?scid=kb;en-us;812467

(Yes, it says Games but the same rules apply.)

Second:
You receive an "invalid product key" error message when you start an Office
2003 program after you install Office Professional Edition 2003
http://support.microsoft.com/kb/836178

Third:
How to obtain a new product key for Office program setup
http://support.microsoft.com/default.aspx?scid=kb;en-us;823570