Timesheet View for Project Manager

[Ti Jefferson]

Hi,

We have an unusual situation where one of our Project
Managers does not receive the correct default view when
viewing Tasks in the Timesheet view. We have our
settings set for "Hours of work done per day or per week:
Resources report the hours worked on each task during
each time period" and we have the "Force project managers
to use the progress reporting method specified above for
all projects" value set. However, this single Project
Manager does not see the "Remaining Work" field in the
timesheet view. All other PM's and Team Members are
seeing the correct view for reporting and updating tasks
time.

Another thing to note is that this PM was initial set-up
with a different account that was then set to "inactive"
and a new account was defined (Wrong NT login was used on
first). However, if we activiate the inactive account
for this PM and then view the task - the view is
correct. It seems to be tied to the truly "active"
account for this PM.

Any ideas what's going on, and how I can correct this?

Thanks for any input.

 

[Dale Howard [MVP]]

Ti --

One possible explanation for this is that the PM in question has
accidentally narrowed the column width of the Remaining Work field to 0,
which ends up hiding the column from view. This can happen when a user
attempts to drag the vertical split bar, but accidentally grabs the right
edge of the Remaining Work field instead. How do I know this? I have done
it myself accidentally, so your PM is in good company!

To solve this problem, very carefully examine the right edge of every column
header in the task sheet portion of the timesheet page. Look for a column
header whose right edge is slightly thicker than the others. Grab the right
edge of each column with your mouse pointer and widen the column to see if
you've gotten ahold of the Remaining Work column. That's the best I can
think of. Perhaps the others will have some ideas, too. Hope this helps.