Hi Stan,
Does the error occur when you start Word using the /a switch? Go to
Start/Run and run:
winword /a
Note the space before the forward slash.
If the error does not occur then chances are the problem is one of the
following:
Global template/add-in: Go to Tools/Options/File Locations and note
the location of the Startup folder. Exit Word and locate the Startup
folder and see if any files are placed in the folder. If more than
one, move them one at a time and try starting Word after each file is
moved out of the folder until you determine which one is causing the
problem.
The location of the Word\Startup folder can be found under
Tools/Options/File Locations and the Office\Startup folder can be
found in the Office installation path..
Corrupt Normal.dot. Locate Normal.dot and rename it to OldNormal.dot.
Word will create a new one upon starting.
If this resolves the problem, any customizations can be copied to the
new Normal.dot via the Organizer (Tools/Templates and Add-Ins) Once
this is complete OldNormal.dot can be discarded. If the problem still
exists then you can delete the new Normal.dot and rename your
OldNormal.dot to Normal.dot.
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Add this newsgroup to Outlook Express!
news://msnews.microsoft.com/microsoft.public.application.errors
Word FAQ:
http://mvps.org/word
TechTrax eZine:
http://mousetrax.com/techtrax/
MVP FAQ site:
http://mvps.org/