Toolbar News command gone missing

[Lee Chapelle]

Hi

I added the "News" button to my Standard toolbar so I could open the
Outlook Newsreader easily. I used the button a couple of times, then all
of a sudden instead of opening the newsreader it started displaying the
folder "C:\Program Files\Microsoft Office 2003\OFFICE11\1033". So, I
removed the button with the intention of reinserting it, but it is no
longer listed as a command beside the Go menu, or any other. I tried
repairing Office, reinstalling, and removing Outlook and rebooting then
reinstalling Outlook, but the News command is still AWOL. I know that
system restore doesn't track minor changes like this so that's out. Am I
destined to live without this ability now?

Lee

 

[Russ Valentine [MVP-Outlook]]

Hi Lee,
We're starting to see similar reports, but don't know the cause or a fix
yet. Some things that might work:
1. Reset your Menu Toolbar using the Customize option.
2. Rename outcmd.dat with Outlook closed, then restart Outlook.
3. Reinstall OE.

Let us know if anything works and what build you are using.

 

[Lee Chapelle]

Hi Lee,

Howdy Russ

We're starting to see similar reports, but don't know the cause or a fix
yet. Some things that might work:
1. Reset your Menu Toolbar using the Customize option.

Yes, that was one of the things I tried, several times.

2. Rename outcmd.dat with Outlook closed, then restart Outlook.

Didn't work

3. Reinstall OE.

Didn't work

Let us know if anything works and what build you are using.

Office Outlook 2003 11.5608.5606

I've never had a beta version installed.

Lee

--
Russ Valentine
[MVP-Outlook]

Hi

I added the "News" button to my Standard toolbar so I could open the
Outlook Newsreader easily. I used the button a couple of times, then all
of a sudden instead of opening the newsreader it started displaying the
folder "C:\Program Files\Microsoft Office 2003\OFFICE11\1033". So, I
removed the button with the intention of reinserting it, but it is no
longer listed as a command beside the Go menu, or any other. I tried
repairing Office, reinstalling, and removing Outlook and rebooting then
reinstalling Outlook, but the News command is still AWOL. I know that
system restore doesn't track minor changes like this so that's out. Am I
destined to live without this ability now?

Lee

 

[Russ Valentine [MVP-Outlook]]

Ouch. There go our three most promising theories all in one blow. This is
starting to look like a genuine bug in the RTM. The Outlook MVP's are all
trying to repro and so far none of us can. The more steps to repro we can
get the better so we can pass the information along. Some other information
that might help:
1. Was your Outlook installation clean or upgrade?
2. What information store are you using? If it's a PST, was it new, old or
imported? I used a UNICODE PST created in a beta version of OL2003, and to
my surprise the News command on the Toolbar traveled with the PST-so more of
these customizations are being stored with the PST itself than was the case
with earlier versions.

Anything else you can think of that might give us a head start on this will
be most welcome.
--
Russ Valentine
[MVP-Outlook]

Hi Lee,

Howdy Russ

We're starting to see similar reports, but don't know the cause or a fix
yet. Some things that might work:
1. Reset your Menu Toolbar using the Customize option.

Yes, that was one of the things I tried, several times.

2. Rename outcmd.dat with Outlook closed, then restart Outlook.

Didn't work

3. Reinstall OE.

Didn't work

Let us know if anything works and what build you are using.

Office Outlook 2003 11.5608.5606

I've never had a beta version installed.

Lee

--
Russ Valentine
[MVP-Outlook]

Hi

I added the "News" button to my Standard toolbar so I could open the
Outlook Newsreader easily. I used the button a couple of times, then all
of a sudden instead of opening the newsreader it started displaying the
folder "C:\Program Files\Microsoft Office 2003\OFFICE11\1033". So, I
removed the button with the intention of reinserting it, but it is no
longer listed as a command beside the Go menu, or any other. I tried
repairing Office, reinstalling, and removing Outlook and rebooting then
reinstalling Outlook, but the News command is still AWOL. I know that
system restore doesn't track minor changes like this so that's out. Am I
destined to live without this ability now?

Lee

 

[Lee Chapelle]

Ouch. There go our three most promising theories all in one blow. This is
starting to look like a genuine bug in the RTM. The Outlook MVP's are all
trying to repro and so far none of us can. The more steps to repro we can
get the better so we can pass the information along. Some other information
that might help:
1. Was your Outlook installation clean or upgrade?

It was an upgrade of Office 2000 SR1

2. What information store are you using? If it's a PST, was it new, old or
imported?

It's a .dbx imported from OE. OE was the latest version when I started,
now since I removed and re-added it's back to 6.00.2800.1123.

I used a UNICODE PST created in a beta version of OL2003, and to

my surprise the News command on the Toolbar traveled with the PST-so more of
these customizations are being stored with the PST itself than was the case
with earlier versions.

Anything else you can think of that might give us a head start on this will
be most welcome.

I dragged the News button from the Go command list up to a spot on the
Standard toolbar between Send and Receive and Find. I used it a couple
of times and it seemed fine, asked me if I wanted Reader to the default
etc.. then, now I remember, I got an error message in Outlook and I
believe it closed. Sorry I don't recall the message (I always was a
lousy beta tester) If it helps, my Pocket PC might have been
synchronizing at the time.. After I restarted Outlook and pressed the
News button it opened an Explorer folder "C:\Program Files\Microsoft
Office 2003\OFFICE11\1033". I then reset the toolbar to default, and
that's when I discovered the News button was no longer available. I
haven't tried removing Office completely and reinstalling it, I suspect
that would fail also I don't know.

Lee

--
Russ Valentine
[MVP-Outlook]

Hi Lee,

Howdy Russ

We're starting to see similar reports, but don't know the cause or

a
fix

yet. Some things that might work:
1. Reset your Menu Toolbar using the Customize option.

Yes, that was one of the things I tried, several times.

2. Rename outcmd.dat with Outlook closed, then restart Outlook.

Didn't work

3. Reinstall OE.

Didn't work

Let us know if anything works and what build you are using.

Office Outlook 2003 11.5608.5606

I've never had a beta version installed.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
Hi

I added the "News" button to my Standard toolbar so I could open the
Outlook Newsreader easily. I used the button a couple of times,

then
all

of a sudden instead of opening the newsreader it started

displaying
the

folder "C:\Program Files\Microsoft Office 2003\OFFICE11\1033". So, I
removed the button with the intention of reinserting it, but it

is
no

longer listed as a command beside the Go menu, or any other. I tried
repairing Office, reinstalling, and removing Outlook and

rebooting
then

reinstalling Outlook, but the News command is still AWOL. I know that
system restore doesn't track minor changes like this so that's

out.
Am I

destined to live without this ability now?

Lee

 

[Jonathan]

Hi there,
As outlined in another thread... I have the same issue.

DETAILS:
-----------------------------
- Outlook 2003 from Office Pro 2003, with Business Contact Manager
installed.
- System: WinXP PRO SP1
- Office 2003 was an upgrade on Office XP. Outlook 2003 then was an upgrade
on Outlook XP
- Info store is a standard office PST file. Been using same file for some
years... Outlook 2002, XP, now 2003.
- Never had any beta versions installed
- No patches installed to office 2003 (have not checked if there are any...
but since it is yet to hit the shelves I imagine not [I am a reseller])
-----------------------------

Regards,

Jonathan

Ouch. There go our three most promising theories all in one blow. This is
starting to look like a genuine bug in the RTM. The Outlook MVP's are all
trying to repro and so far none of us can. The more steps to repro we can
get the better so we can pass the information along. Some other information
that might help:
1. Was your Outlook installation clean or upgrade?
2. What information store are you using? If it's a PST, was it new, old or
imported? I used a UNICODE PST created in a beta version of OL2003, and to
my surprise the News command on the Toolbar traveled with the PST-so more of
these customizations are being stored with the PST itself than was the case
with earlier versions.

Anything else you can think of that might give us a head start on this will
be most welcome.
--
Russ Valentine
[MVP-Outlook]

Hi Lee,

Howdy Russ

We're starting to see similar reports, but don't know the cause or a fix
yet. Some things that might work:
1. Reset your Menu Toolbar using the Customize option.

Yes, that was one of the things I tried, several times.

2. Rename outcmd.dat with Outlook closed, then restart Outlook.

Didn't work

3. Reinstall OE.

Didn't work

Let us know if anything works and what build you are using.

Office Outlook 2003 11.5608.5606

I've never had a beta version installed.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
Hi

I added the "News" button to my Standard toolbar so I could open the
Outlook Newsreader easily. I used the button a couple of times, then all
of a sudden instead of opening the newsreader it started displaying the
folder "C:\Program Files\Microsoft Office 2003\OFFICE11\1033". So, I
removed the button with the intention of reinserting it, but it is no
longer listed as a command beside the Go menu, or any other. I tried
repairing Office, reinstalling, and removing Outlook and rebooting then
reinstalling Outlook, but the News command is still AWOL. I know that
system restore doesn't track minor changes like this so that's out. Am I
destined to live without this ability now?

Lee

 

[Lee Chapelle]

Hi there,
As outlined in another thread... I have the same issue.

Hi

Did you get the News command button also open that "C:\Program
Files\Microsoft Office 2003\OFFICE11\1033" folder?

Lee

DETAILS:
-----------------------------
- Outlook 2003 from Office Pro 2003, with Business Contact Manager
installed.
- System: WinXP PRO SP1
- Office 2003 was an upgrade on Office XP. Outlook 2003 then was an upgrade
on Outlook XP
- Info store is a standard office PST file. Been using same file for some
years... Outlook 2002, XP, now 2003.
- Never had any beta versions installed
- No patches installed to office 2003 (have not checked if there are any...
but since it is yet to hit the shelves I imagine not [I am a reseller])
-----------------------------

Regards,

Jonathan

Ouch. There go our three most promising theories all in one blow. This is
starting to look like a genuine bug in the RTM. The Outlook MVP's are all
trying to repro and so far none of us can. The more steps to repro we can
get the better so we can pass the information along. Some other information
that might help:
1. Was your Outlook installation clean or upgrade?
2. What information store are you using? If it's a PST, was it new, old or
imported? I used a UNICODE PST created in a beta version of OL2003, and to
my surprise the News command on the Toolbar traveled with the PST-so

more

of
these customizations are being stored with the PST itself than was

the

case
with earlier versions.

Anything else you can think of that might give us a head start on

this

will
be most welcome.
--
Russ Valentine
[MVP-Outlook]

Hi Lee,

Howdy Russ

We're starting to see similar reports, but don't know the cause or a
fix
yet. Some things that might work:
1. Reset your Menu Toolbar using the Customize option.

Yes, that was one of the things I tried, several times.

2. Rename outcmd.dat with Outlook closed, then restart Outlook.

Didn't work

3. Reinstall OE.

Didn't work

Let us know if anything works and what build you are using.

Office Outlook 2003 11.5608.5606

I've never had a beta version installed.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
Hi

I added the "News" button to my Standard toolbar so I could open the
Outlook Newsreader easily. I used the button a couple of times, then
all
of a sudden instead of opening the newsreader it started displaying
the
folder "C:\Program Files\Microsoft Office 2003\OFFICE11\1033". So, I
removed the button with the intention of reinserting it, but it is
no
longer listed as a command beside the Go menu, or any other. I tried
repairing Office, reinstalling, and removing Outlook and rebooting
then
reinstalling Outlook, but the News command is still AWOL. I know
that
system restore doesn't track minor changes like this so that's out.
Am I
destined to live without this ability now?

Lee

 

[Russ Valentine [MVP-Outlook]]

Aha. If you set OE to be your default newsreader, that could cause the
problem. Outlook must be registered as your default newsreader to use the Go

News command.

--
Russ Valentine
[MVP-Outlook]

Ouch. There go our three most promising theories all in one blow. This is
starting to look like a genuine bug in the RTM. The Outlook MVP's are all
trying to repro and so far none of us can. The more steps to repro we can
get the better so we can pass the information along. Some other information
that might help:
1. Was your Outlook installation clean or upgrade?

It was an upgrade of Office 2000 SR1

2. What information store are you using? If it's a PST, was it new, old or
imported?

It's a .dbx imported from OE. OE was the latest version when I started,
now since I removed and re-added it's back to 6.00.2800.1123.

I used a UNICODE PST created in a beta version of OL2003, and to

my surprise the News command on the Toolbar traveled with the PST-so more of
these customizations are being stored with the PST itself than was the case
with earlier versions.

Anything else you can think of that might give us a head start on this will
be most welcome.

I dragged the News button from the Go command list up to a spot on the
Standard toolbar between Send and Receive and Find. I used it a couple
of times and it seemed fine, asked me if I wanted Reader to the default
etc.. then, now I remember, I got an error message in Outlook and I
believe it closed. Sorry I don't recall the message (I always was a
lousy beta tester) If it helps, my Pocket PC might have been
synchronizing at the time.. After I restarted Outlook and pressed the
News button it opened an Explorer folder "C:\Program Files\Microsoft
Office 2003\OFFICE11\1033". I then reset the toolbar to default, and
that's when I discovered the News button was no longer available. I
haven't tried removing Office completely and reinstalling it, I suspect
that would fail also I don't know.

Lee

--
Russ Valentine
[MVP-Outlook]

Hi Lee,

Howdy Russ

We're starting to see similar reports, but don't know the cause or a
fix
yet. Some things that might work:
1. Reset your Menu Toolbar using the Customize option.

Yes, that was one of the things I tried, several times.

2. Rename outcmd.dat with Outlook closed, then restart Outlook.

Didn't work

3. Reinstall OE.

Didn't work

Let us know if anything works and what build you are using.

Office Outlook 2003 11.5608.5606

I've never had a beta version installed.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
Hi

I added the "News" button to my Standard toolbar so I could open the
Outlook Newsreader easily. I used the button a couple of times, then
all
of a sudden instead of opening the newsreader it started displaying
the
folder "C:\Program Files\Microsoft Office 2003\OFFICE11\1033". So, I
removed the button with the intention of reinserting it, but it is
no
longer listed as a command beside the Go menu, or any other. I tried
repairing Office, reinstalling, and removing Outlook and rebooting
then
reinstalling Outlook, but the News command is still AWOL. I know
that
system restore doesn't track minor changes like this so that's out.
Am I
destined to live without this ability now?

Lee

 

[Lee Chapelle]

Aha. If you set OE to be your default newsreader, that could cause the
problem. Outlook must be registered as your default newsreader to use the Go

No, Outlook Reader asked me the first time I ran it and I responded Yes.
It was the default when it started misbehaving.

Lee

--
Russ Valentine
[MVP-Outlook]

Ouch. There go our three most promising theories all in one blow.

This
is

starting to look like a genuine bug in the RTM. The Outlook MVP's

are
all

trying to repro and so far none of us can. The more steps to repro

we
can

get the better so we can pass the information along. Some other information
that might help:
1. Was your Outlook installation clean or upgrade?

It was an upgrade of Office 2000 SR1

2. What information store are you using? If it's a PST, was it

new,
old or

imported?

It's a .dbx imported from OE. OE was the latest version when I started,
now since I removed and re-added it's back to 6.00.2800.1123.

I used a UNICODE PST created in a beta version of OL2003, and to

my surprise the News command on the Toolbar traveled with the

PST-so
more of

these customizations are being stored with the PST itself than was

the
case

with earlier versions.

Anything else you can think of that might give us a head start on

this
will

be most welcome.

I dragged the News button from the Go command list up to a spot on the
Standard toolbar between Send and Receive and Find. I used it a couple
of times and it seemed fine, asked me if I wanted Reader to the default
etc.. then, now I remember, I got an error message in Outlook and I
believe it closed. Sorry I don't recall the message (I always was a
lousy beta tester) If it helps, my Pocket PC might have been
synchronizing at the time.. After I restarted Outlook and pressed the
News button it opened an Explorer folder "C:\Program Files\Microsoft
Office 2003\OFFICE11\1033". I then reset the toolbar to default, and
that's when I discovered the News button was no longer available. I
haven't tried removing Office completely and reinstalling it, I suspect
that would fail also I don't know.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
Hi Lee,

Howdy Russ

We're starting to see similar reports, but don't know the

cause or
a

fix
yet. Some things that might work:
1. Reset your Menu Toolbar using the Customize option.

Yes, that was one of the things I tried, several times.

2. Rename outcmd.dat with Outlook closed, then restart Outlook.

Didn't work

3. Reinstall OE.

Didn't work

Let us know if anything works and what build you are using.

Office Outlook 2003 11.5608.5606

I've never had a beta version installed.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
Hi

I added the "News" button to my Standard toolbar so I could

open
the

Outlook Newsreader easily. I used the button a couple of

times,
then

all
of a sudden instead of opening the newsreader it started displaying
the
folder "C:\Program Files\Microsoft Office

2003\OFFICE11\1033".
So, I

removed the button with the intention of reinserting it, but

it
is

no
longer listed as a command beside the Go menu, or any other.

I
tried

repairing Office, reinstalling, and removing Outlook and rebooting
then
reinstalling Outlook, but the News command is still AWOL. I know
that
system restore doesn't track minor changes like this so

that's
out.

Am I
destined to live without this ability now?

Lee

 

[Russ Valentine [MVP-Outlook]]

But that's the problem. You should not have responded yes, even though that
was the most logical response for anyone who knows that OE is the news
reader for Outlook.
In all previous versions, Outlook (not OE) had to be the designated default
news reader for the Go > News command to work. The bug in Outlook 2003 may
be that although Outlook is the designated news reader by default when you
install Outlook, once you switch to OE as the designated reader, you cannot
revert to Outlook. Once OE is selected, no more Go > News.
--
Russ Valentine
[MVP-Outlook]

Aha. If you set OE to be your default newsreader, that could cause the
problem. Outlook must be registered as your default newsreader to use the Go

No, Outlook Reader asked me the first time I ran it and I responded Yes.
It was the default when it started misbehaving.

Lee

--
Russ Valentine
[MVP-Outlook]

Ouch. There go our three most promising theories all in one blow. This
is
starting to look like a genuine bug in the RTM. The Outlook MVP's are
all
trying to repro and so far none of us can. The more steps to repro we
can
get the better so we can pass the information along. Some other
information
that might help:
1. Was your Outlook installation clean or upgrade?

It was an upgrade of Office 2000 SR1

2. What information store are you using? If it's a PST, was it new,
old or
imported?

It's a .dbx imported from OE. OE was the latest version when I started,
now since I removed and re-added it's back to 6.00.2800.1123.

I used a UNICODE PST created in a beta version of OL2003, and to
my surprise the News command on the Toolbar traveled with the PST-so
more of
these customizations are being stored with the PST itself than was the
case
with earlier versions.

Anything else you can think of that might give us a head start on this
will
be most welcome.

I dragged the News button from the Go command list up to a spot on the
Standard toolbar between Send and Receive and Find. I used it a couple
of times and it seemed fine, asked me if I wanted Reader to the default
etc.. then, now I remember, I got an error message in Outlook and I
believe it closed. Sorry I don't recall the message (I always was a
lousy beta tester) If it helps, my Pocket PC might have been
synchronizing at the time.. After I restarted Outlook and pressed the
News button it opened an Explorer folder "C:\Program Files\Microsoft
Office 2003\OFFICE11\1033". I then reset the toolbar to default, and
that's when I discovered the News button was no longer available. I
haven't tried removing Office completely and reinstalling it, I suspect
that would fail also I don't know.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
Hi Lee,

Howdy Russ

We're starting to see similar reports, but don't know the cause or
a
fix
yet. Some things that might work:
1. Reset your Menu Toolbar using the Customize option.

Yes, that was one of the things I tried, several times.

2. Rename outcmd.dat with Outlook closed, then restart Outlook.

Didn't work

3. Reinstall OE.

Didn't work

Let us know if anything works and what build you are using.

Office Outlook 2003 11.5608.5606

I've never had a beta version installed.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
Hi

I added the "News" button to my Standard toolbar so I could open
the
Outlook Newsreader easily. I used the button a couple of times,
then
all
of a sudden instead of opening the newsreader it started
displaying
the
folder "C:\Program Files\Microsoft Office 2003\OFFICE11\1033".
So, I
removed the button with the intention of reinserting it, but it
is
no
longer listed as a command beside the Go menu, or any other. I
tried
repairing Office, reinstalling, and removing Outlook and
rebooting
then
reinstalling Outlook, but the News command is still AWOL. I know
that
system restore doesn't track minor changes like this so that's
out.
Am I
destined to live without this ability now?

Lee

 

[Lee Chapelle]

But that's the problem. You should not have responded yes, even though that
was the most logical response for anyone who knows that OE is the news
reader for Outlook.
In all previous versions, Outlook (not OE) had to be the designated default
news reader for the Go > News command to work. The bug in Outlook 2003 may
be that although Outlook is the designated news reader by default when you
install Outlook, once you switch to OE as the designated reader, you cannot
revert to Outlook. Once OE is selected, no more Go > News.

To recap.. I originally kept OE as my default news reader when I
installed O2003 (XP Pro SR1). Then a few weeks later I decided to switch
to OR (Outlook Reader). I was able to install the toolbar "News" command
for OR, accepted OR as the default on first use, and use the News button
from Outlook several times before the error occurred and the News button
started acting like an Explorer command.

Hope this helps trace down the bug...

Lee

--
Russ Valentine
[MVP-Outlook]

Aha. If you set OE to be your default newsreader, that could cause the
problem. Outlook must be registered as your default newsreader to

use
the Go

News command.

No, Outlook Reader asked me the first time I ran it and I responded Yes.
It was the default when it started misbehaving.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message

Ouch. There go our three most promising theories all in one

blow.
This

is
starting to look like a genuine bug in the RTM. The Outlook

MVP's
are

all
trying to repro and so far none of us can. The more steps to

repro
we

can
get the better so we can pass the information along. Some other
information
that might help:
1. Was your Outlook installation clean or upgrade?

It was an upgrade of Office 2000 SR1

2. What information store are you using? If it's a PST, was it new,
old or
imported?

It's a .dbx imported from OE. OE was the latest version when I started,
now since I removed and re-added it's back to 6.00.2800.1123.

I used a UNICODE PST created in a beta version of OL2003, and to
my surprise the News command on the Toolbar traveled with the PST-so
more of
these customizations are being stored with the PST itself than

was
the

case
with earlier versions.

Anything else you can think of that might give us a head start

on
this

will
be most welcome.

I dragged the News button from the Go command list up to a spot

on
the

Standard toolbar between Send and Receive and Find. I used it a couple
of times and it seemed fine, asked me if I wanted Reader to the default
etc.. then, now I remember, I got an error message in Outlook and I
believe it closed. Sorry I don't recall the message (I always was a
lousy beta tester) If it helps, my Pocket PC might have been
synchronizing at the time.. After I restarted Outlook and

pressed
the

News button it opened an Explorer folder "C:\Program Files\Microsoft
Office 2003\OFFICE11\1033". I then reset the toolbar to default, and
that's when I discovered the News button was no longer available. I
haven't tried removing Office completely and reinstalling it, I suspect
that would fail also I don't know.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
Hi Lee,

Howdy Russ

We're starting to see similar reports, but don't know the cause or
a
fix
yet. Some things that might work:
1. Reset your Menu Toolbar using the Customize option.

Yes, that was one of the things I tried, several times.

2. Rename outcmd.dat with Outlook closed, then restart Outlook.

Didn't work

3. Reinstall OE.

Didn't work

Let us know if anything works and what build you are using.

Office Outlook 2003 11.5608.5606

I've never had a beta version installed.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
Hi

I added the "News" button to my Standard toolbar so I

could
open

the
Outlook Newsreader easily. I used the button a couple of times,
then
all
of a sudden instead of opening the newsreader it started
displaying
the
folder "C:\Program Files\Microsoft Office 2003\OFFICE11\1033".
So, I
removed the button with the intention of reinserting it,

but
it

is
no
longer listed as a command beside the Go menu, or any

other.
I

tried
repairing Office, reinstalling, and removing Outlook and
rebooting
then
reinstalling Outlook, but the News command is still

AWOL. I
know

that
system restore doesn't track minor changes like this so that's
out.
Am I
destined to live without this ability now?

Lee

 

[Russ Valentine [MVP-Outlook]]

What do you mean by "switch to the Outlook Reader?" What did you do at that
point? OE is and has always been the news reader for Outlook, but to launch
it from Outlook required that Outlook be designated as the news reader, even
though all Outlook did was invoke OE in news reader mode.
I suspect that accepting OE as the default is what broke the link to OE in
news reader mode.
--
Russ Valentine
[MVP-Outlook]

But that's the problem. You should not have responded yes, even though that
was the most logical response for anyone who knows that OE is the news
reader for Outlook.
In all previous versions, Outlook (not OE) had to be the designated default
news reader for the Go > News command to work. The bug in Outlook 2003 may
be that although Outlook is the designated news reader by default when you
install Outlook, once you switch to OE as the designated reader, you cannot
revert to Outlook. Once OE is selected, no more Go > News.

To recap.. I originally kept OE as my default news reader when I
installed O2003 (XP Pro SR1). Then a few weeks later I decided to switch
to OR (Outlook Reader). I was able to install the toolbar "News" command
for OR, accepted OR as the default on first use, and use the News button
from Outlook several times before the error occurred and the News button
started acting like an Explorer command.

Hope this helps trace down the bug...

Lee

--
Russ Valentine
[MVP-Outlook]

Aha. If you set OE to be your default newsreader, that could cause the
problem. Outlook must be registered as your default newsreader to use
the Go
News command.

No, Outlook Reader asked me the first time I ran it and I responded Yes.
It was the default when it started misbehaving.

Lee


--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message

Ouch. There go our three most promising theories all in one blow.
This
is
starting to look like a genuine bug in the RTM. The Outlook MVP's
are
all
trying to repro and so far none of us can. The more steps to repro
we
can
get the better so we can pass the information along. Some other
information
that might help:
1. Was your Outlook installation clean or upgrade?

It was an upgrade of Office 2000 SR1

2. What information store are you using? If it's a PST, was it
new,
old or
imported?

It's a .dbx imported from OE. OE was the latest version when I
started,
now since I removed and re-added it's back to 6.00.2800.1123.

I used a UNICODE PST created in a beta version of OL2003, and to
my surprise the News command on the Toolbar traveled with the
PST-so
more of
these customizations are being stored with the PST itself than was
the
case
with earlier versions.

Anything else you can think of that might give us a head start on
this
will
be most welcome.

I dragged the News button from the Go command list up to a spot on
the
Standard toolbar between Send and Receive and Find. I used it a
couple
of times and it seemed fine, asked me if I wanted Reader to the
default
etc.. then, now I remember, I got an error message in Outlook and I
believe it closed. Sorry I don't recall the message (I always was a
lousy beta tester) If it helps, my Pocket PC might have been
synchronizing at the time.. After I restarted Outlook and pressed
the
News button it opened an Explorer folder "C:\Program Files\Microsoft
Office 2003\OFFICE11\1033". I then reset the toolbar to default, and
that's when I discovered the News button was no longer available. I
haven't tried removing Office completely and reinstalling it, I
suspect
that would fail also I don't know.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
message
Hi Lee,

Howdy Russ

We're starting to see similar reports, but don't know the
cause or
a
fix
yet. Some things that might work:
1. Reset your Menu Toolbar using the Customize option.

Yes, that was one of the things I tried, several times.

2. Rename outcmd.dat with Outlook closed, then restart
Outlook.

Didn't work

3. Reinstall OE.

Didn't work

Let us know if anything works and what build you are using.

Office Outlook 2003 11.5608.5606

I've never had a beta version installed.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
Hi

I added the "News" button to my Standard toolbar so I could
open
the
Outlook Newsreader easily. I used the button a couple of
times,
then
all
of a sudden instead of opening the newsreader it started
displaying
the
folder "C:\Program Files\Microsoft Office
2003\OFFICE11\1033".
So, I
removed the button with the intention of reinserting it, but
it
is
no
longer listed as a command beside the Go menu, or any other.
I
tried
repairing Office, reinstalling, and removing Outlook and
rebooting
then
reinstalling Outlook, but the News command is still AWOL. I
know
that
system restore doesn't track minor changes like this so
that's
out.
Am I
destined to live without this ability now?

Lee

 

[Jonathan]

Hi Lee...
I have now read your first post in more detail...
NO... What happened to me is that the NEWS "button"/option just vanished. I
had added it to the GO menu as per instructions provided in OUTLOOK HELP.
I used it once... then it just vanished.
I tried to add it again but it was no longer available in the options
provided in the "sample" GO meny on the TOOLBAR CUSTOMISATION window. It had
gone completely and hence can not be added to the active GO menu again.

Regards,

Jonathan

Hi there,
As outlined in another thread... I have the same issue.

Hi

Did you get the News command button also open that "C:\Program
Files\Microsoft Office 2003\OFFICE11\1033" folder?

Lee

DETAILS:
-----------------------------
- Outlook 2003 from Office Pro 2003, with Business Contact Manager
installed.
- System: WinXP PRO SP1
- Office 2003 was an upgrade on Office XP. Outlook 2003 then was an upgrade
on Outlook XP
- Info store is a standard office PST file. Been using same file for some
years... Outlook 2002, XP, now 2003.
- Never had any beta versions installed
- No patches installed to office 2003 (have not checked if there are any...
but since it is yet to hit the shelves I imagine not [I am a reseller])
-----------------------------

Regards,

Jonathan

Ouch. There go our three most promising theories all in one blow. This is
starting to look like a genuine bug in the RTM. The Outlook MVP's are all
trying to repro and so far none of us can. The more steps to repro we can
get the better so we can pass the information along. Some other information
that might help:
1. Was your Outlook installation clean or upgrade?
2. What information store are you using? If it's a PST, was it new, old or
imported? I used a UNICODE PST created in a beta version of OL2003, and to
my surprise the News command on the Toolbar traveled with the PST-so

more

of
these customizations are being stored with the PST itself than was

the

case
with earlier versions.

Anything else you can think of that might give us a head start on

this

will
be most welcome.
--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
Hi Lee,

Howdy Russ

We're starting to see similar reports, but don't know the cause or a
fix
yet. Some things that might work:
1. Reset your Menu Toolbar using the Customize option.

Yes, that was one of the things I tried, several times.

2. Rename outcmd.dat with Outlook closed, then restart Outlook.

Didn't work

3. Reinstall OE.

Didn't work

Let us know if anything works and what build you are using.

Office Outlook 2003 11.5608.5606

I've never had a beta version installed.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
Hi

I added the "News" button to my Standard toolbar so I could open the
Outlook Newsreader easily. I used the button a couple of times, then
all
of a sudden instead of opening the newsreader it started displaying
the
folder "C:\Program Files\Microsoft Office 2003\OFFICE11\1033". So, I
removed the button with the intention of reinserting it, but it is
no
longer listed as a command beside the Go menu, or any other. I tried
repairing Office, reinstalling, and removing Outlook and rebooting
then
reinstalling Outlook, but the News command is still AWOL. I know
that
system restore doesn't track minor changes like this so that's out.
Am I
destined to live without this ability now?

Lee

 

[Jonathan]

Hi Russ,

So how does one set OUTLOOK to be the default newsreader?
I see the option in OUTLOOK to set it as the default for
But I could not find anything for it being the default NEWSREADER...

Regards,

Jonathan

Aha. If you set OE to be your default newsreader, that could cause the
problem. Outlook must be registered as your default newsreader to use the Go

News command.

--
Russ Valentine
[MVP-Outlook]

Ouch. There go our three most promising theories all in one blow. This is
starting to look like a genuine bug in the RTM. The Outlook MVP's are all
trying to repro and so far none of us can. The more steps to repro we can
get the better so we can pass the information along. Some other information
that might help:
1. Was your Outlook installation clean or upgrade?

It was an upgrade of Office 2000 SR1

2. What information store are you using? If it's a PST, was it new, old or
imported?

It's a .dbx imported from OE. OE was the latest version when I started,
now since I removed and re-added it's back to 6.00.2800.1123.

I used a UNICODE PST created in a beta version of OL2003, and to

my surprise the News command on the Toolbar traveled with the PST-so more of
these customizations are being stored with the PST itself than was the case
with earlier versions.

Anything else you can think of that might give us a head start on this will
be most welcome.

I dragged the News button from the Go command list up to a spot on the
Standard toolbar between Send and Receive and Find. I used it a couple
of times and it seemed fine, asked me if I wanted Reader to the default
etc.. then, now I remember, I got an error message in Outlook and I
believe it closed. Sorry I don't recall the message (I always was a
lousy beta tester) If it helps, my Pocket PC might have been
synchronizing at the time.. After I restarted Outlook and pressed the
News button it opened an Explorer folder "C:\Program Files\Microsoft
Office 2003\OFFICE11\1033". I then reset the toolbar to default, and
that's when I discovered the News button was no longer available. I
haven't tried removing Office completely and reinstalling it, I suspect
that would fail also I don't know.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
Hi Lee,

Howdy Russ

We're starting to see similar reports, but don't know the cause or a
fix
yet. Some things that might work:
1. Reset your Menu Toolbar using the Customize option.

Yes, that was one of the things I tried, several times.

2. Rename outcmd.dat with Outlook closed, then restart Outlook.

Didn't work

3. Reinstall OE.

Didn't work

Let us know if anything works and what build you are using.

Office Outlook 2003 11.5608.5606

I've never had a beta version installed.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
Hi

I added the "News" button to my Standard toolbar so I could open the
Outlook Newsreader easily. I used the button a couple of times, then
all
of a sudden instead of opening the newsreader it started displaying
the
folder "C:\Program Files\Microsoft Office 2003\OFFICE11\1033". So, I
removed the button with the intention of reinserting it, but it is
no
longer listed as a command beside the Go menu, or any other. I tried
repairing Office, reinstalling, and removing Outlook and rebooting
then
reinstalling Outlook, but the News command is still AWOL. I know
that
system restore doesn't track minor changes like this so that's out.
Am I
destined to live without this ability now?

Lee

 

[Lee Chapelle]

What do you mean by "switch to the Outlook Reader?" What did you do at that
point?

After installing O2003, I first said no to making Outlook my default
news reader, leaving standalone OE as the reader for news and using
Outlook mainly for mail and appointments. Later for convenience I
decided to add the News button to Outlook, and when I invoked it the
first time, a dialogue informed me that Outlook was not my default
newsreader, did I wish to make it so. I replied yes and got "OE in news
reader mode" which I was calling "OR" below. That worked fine a few
times then poof, you know the rest...

OE is and has always been the news reader for Outlook, but to launch
it from Outlook required that Outlook be designated as the news reader, even
though all Outlook did was invoke OE in news reader mode.
I suspect that accepting OE as the default is what broke the link to OE in
news reader mode.
--
Russ Valentine
[MVP-Outlook]

But that's the problem. You should not have responded yes, even

though
that

was the most logical response for anyone who knows that OE is the news
reader for Outlook.
In all previous versions, Outlook (not OE) had to be the

designated
default

news reader for the Go > News command to work. The bug in Outlook

2003
may

be that although Outlook is the designated news reader by default

when
you

install Outlook, once you switch to OE as the designated reader,

you
cannot

revert to Outlook. Once OE is selected, no more Go > News.

To recap.. I originally kept OE as my default news reader when I
installed O2003 (XP Pro SR1). Then a few weeks later I decided to switch
to OR (Outlook Reader). I was able to install the toolbar "News" command
for OR, accepted OR as the default on first use, and use the News button
from Outlook several times before the error occurred and the News button
started acting like an Explorer command.

Hope this helps trace down the bug...

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message

Aha. If you set OE to be your default newsreader, that could

cause
the

problem. Outlook must be registered as your default newsreader

to
use

the Go
News command.

No, Outlook Reader asked me the first time I ran it and I

responded
Yes.

It was the default when it started misbehaving.

Lee


--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message

Ouch. There go our three most promising theories all in

one
blow.

This
is
starting to look like a genuine bug in the RTM. The

Outlook
MVP's

are
all
trying to repro and so far none of us can. The more steps

to
repro

we
can
get the better so we can pass the information along. Some other
information
that might help:
1. Was your Outlook installation clean or upgrade?

It was an upgrade of Office 2000 SR1

2. What information store are you using? If it's a PST, was it
new,
old or
imported?

It's a .dbx imported from OE. OE was the latest version when I
started,
now since I removed and re-added it's back to 6.00.2800.1123.

I used a UNICODE PST created in a beta version of OL2003, and to
my surprise the News command on the Toolbar traveled with the
PST-so
more of
these customizations are being stored with the PST itself

than
was

the
case
with earlier versions.

Anything else you can think of that might give us a head

start
on

this
will
be most welcome.

I dragged the News button from the Go command list up to a

spot
on

the
Standard toolbar between Send and Receive and Find. I used it a
couple
of times and it seemed fine, asked me if I wanted Reader to the
default
etc.. then, now I remember, I got an error message in

Outlook
and I

believe it closed. Sorry I don't recall the message (I

always
was a

lousy beta tester) If it helps, my Pocket PC might have been
synchronizing at the time.. After I restarted Outlook and pressed
the
News button it opened an Explorer folder "C:\Program Files\Microsoft
Office 2003\OFFICE11\1033". I then reset the toolbar to

default,
and

that's when I discovered the News button was no longer available. I
haven't tried removing Office completely and reinstalling it, I
suspect
that would fail also I don't know.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
message
Hi Lee,

Howdy Russ

We're starting to see similar reports, but don't know the
cause or
a
fix
yet. Some things that might work:
1. Reset your Menu Toolbar using the Customize option.

Yes, that was one of the things I tried, several times.

2. Rename outcmd.dat with Outlook closed, then restart
Outlook.

Didn't work

3. Reinstall OE.

Didn't work

Let us know if anything works and what build you are using.

Office Outlook 2003 11.5608.5606

I've never had a beta version installed.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
Hi

I added the "News" button to my Standard toolbar so

I
could

open
the
Outlook Newsreader easily. I used the button a couple of
times,
then
all
of a sudden instead of opening the newsreader it started
displaying
the
folder "C:\Program Files\Microsoft Office
2003\OFFICE11\1033".
So, I
removed the button with the intention of reinserting

it,
but

it
is
no
longer listed as a command beside the Go menu, or

any
other.

I
tried
repairing Office, reinstalling, and removing Outlook and
rebooting
then
reinstalling Outlook, but the News command is still AWOL. I
know
that
system restore doesn't track minor changes like this so
that's
out.
Am I
destined to live without this ability now?

Lee

 

[Lee Chapelle]

Hi Lee...
I have now read your first post in more detail...
NO... What happened to me is that the NEWS "button"/option just vanished. I
had added it to the GO menu as per instructions provided in OUTLOOK HELP.
I used it once... then it just vanished.
I tried to add it again but it was no longer available in the options
provided in the "sample" GO meny on the TOOLBAR CUSTOMISATION window. It had
gone completely and hence can not be added to the active GO menu

again.

This sounds like the same bug I experienced, in a slightly different
way..

Regards,

Jonathan

Hi there,
As outlined in another thread... I have the same issue.

Hi

Did you get the News command button also open that "C:\Program
Files\Microsoft Office 2003\OFFICE11\1033" folder?

Lee

DETAILS:
-----------------------------
- Outlook 2003 from Office Pro 2003, with Business Contact Manager
installed.
- System: WinXP PRO SP1
- Office 2003 was an upgrade on Office XP. Outlook 2003 then was

an
upgrade

on Outlook XP
- Info store is a standard office PST file. Been using same file

for
some

years... Outlook 2002, XP, now 2003.
- Never had any beta versions installed
- No patches installed to office 2003 (have not checked if there

are
any...

but since it is yet to hit the shelves I imagine not [I am a reseller])
-----------------------------

Regards,

Jonathan



Ouch. There go our three most promising theories all in one

blow.
This is

starting to look like a genuine bug in the RTM. The Outlook

MVP's
are all

trying to repro and so far none of us can. The more steps to

repro
we can

get the better so we can pass the information along. Some other
information
that might help:
1. Was your Outlook installation clean or upgrade?
2. What information store are you using? If it's a PST, was it

new,
old or

imported? I used a UNICODE PST created in a beta version of

OL2003,
and to

my surprise the News command on the Toolbar traveled with the

PST-so
more

of
these customizations are being stored with the PST itself than

was
the

case
with earlier versions.

Anything else you can think of that might give us a head start

on
this

will
be most welcome.
--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
Hi Lee,

Howdy Russ

We're starting to see similar reports, but don't know the

cause
or a

fix
yet. Some things that might work:
1. Reset your Menu Toolbar using the Customize option.

Yes, that was one of the things I tried, several times.

2. Rename outcmd.dat with Outlook closed, then restart Outlook.

Didn't work

3. Reinstall OE.

Didn't work

Let us know if anything works and what build you are using.

Office Outlook 2003 11.5608.5606

I've never had a beta version installed.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
Hi

I added the "News" button to my Standard toolbar so I

could
open the

Outlook Newsreader easily. I used the button a couple of times, then
all
of a sudden instead of opening the newsreader it started displaying
the
folder "C:\Program Files\Microsoft Office

2003\OFFICE11\1033".
So, I

removed the button with the intention of reinserting it,

but
it is

no
longer listed as a command beside the Go menu, or any

other. I
tried

repairing Office, reinstalling, and removing Outlook and rebooting
then
reinstalling Outlook, but the News command is still AWOL.

I
know

that
system restore doesn't track minor changes like this so

that's
out.

Am I
destined to live without this ability now?

Lee

 

[Lee Chapelle]

Well, I went to Add/Remove Programs and saw that Microsoft Office 2000
SR1 was still listed, although it no longer functioned since I installed
Office 2003. So, I removed Office 2000, rebooted, and Office 2003 showed
a little auto-configuration update dialogue immediately after reboot. I
went to the Add/Remove Button function and Go->News had returned! I
dragged it to the Standard toolbar and have used ON now a couple of
times, saying No to making it the default and leaving in the checkbox
for it to ask me every time. My next question is, dare I make Outlook
News the default, or should I say No and tell it to stop asking?

Lee

What do you mean by "switch to the Outlook Reader?" What did you do at that
point? OE is and has always been the news reader for Outlook, but to launch
it from Outlook required that Outlook be designated as the news reader, even
though all Outlook did was invoke OE in news reader mode.
I suspect that accepting OE as the default is what broke the link to OE in
news reader mode.
--
Russ Valentine
[MVP-Outlook]

But that's the problem. You should not have responded yes, even

though
that

was the most logical response for anyone who knows that OE is the news
reader for Outlook.
In all previous versions, Outlook (not OE) had to be the

designated
default

news reader for the Go > News command to work. The bug in Outlook

2003
may

be that although Outlook is the designated news reader by default

when
you

install Outlook, once you switch to OE as the designated reader,

you
cannot

revert to Outlook. Once OE is selected, no more Go > News.

To recap.. I originally kept OE as my default news reader when I
installed O2003 (XP Pro SR1). Then a few weeks later I decided to switch
to OR (Outlook Reader). I was able to install the toolbar "News" command
for OR, accepted OR as the default on first use, and use the News button
from Outlook several times before the error occurred and the News button
started acting like an Explorer command.

Hope this helps trace down the bug...

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message

Aha. If you set OE to be your default newsreader, that could

cause
the

problem. Outlook must be registered as your default newsreader

to
use

the Go
News command.

No, Outlook Reader asked me the first time I ran it and I

responded
Yes.

It was the default when it started misbehaving.

Lee


--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message

Ouch. There go our three most promising theories all in

one
blow.

This
is
starting to look like a genuine bug in the RTM. The

Outlook
MVP's

are
all
trying to repro and so far none of us can. The more steps

to
repro

we
can
get the better so we can pass the information along. Some other
information
that might help:
1. Was your Outlook installation clean or upgrade?

It was an upgrade of Office 2000 SR1

2. What information store are you using? If it's a PST, was it
new,
old or
imported?

It's a .dbx imported from OE. OE was the latest version when I
started,
now since I removed and re-added it's back to 6.00.2800.1123.

I used a UNICODE PST created in a beta version of OL2003, and to
my surprise the News command on the Toolbar traveled with the
PST-so
more of
these customizations are being stored with the PST itself

than
was

the
case
with earlier versions.

Anything else you can think of that might give us a head

start
on

this
will
be most welcome.

I dragged the News button from the Go command list up to a

spot
on

the
Standard toolbar between Send and Receive and Find. I used it a
couple
of times and it seemed fine, asked me if I wanted Reader to the
default
etc.. then, now I remember, I got an error message in

Outlook
and I

believe it closed. Sorry I don't recall the message (I

always
was a

lousy beta tester) If it helps, my Pocket PC might have been
synchronizing at the time.. After I restarted Outlook and pressed
the
News button it opened an Explorer folder "C:\Program Files\Microsoft
Office 2003\OFFICE11\1033". I then reset the toolbar to

default,
and

that's when I discovered the News button was no longer available. I
haven't tried removing Office completely and reinstalling it, I
suspect
that would fail also I don't know.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
message
Hi Lee,

Howdy Russ

We're starting to see similar reports, but don't know the
cause or
a
fix
yet. Some things that might work:
1. Reset your Menu Toolbar using the Customize option.

Yes, that was one of the things I tried, several times.

2. Rename outcmd.dat with Outlook closed, then restart
Outlook.

Didn't work

3. Reinstall OE.

Didn't work

Let us know if anything works and what build you are using.

Office Outlook 2003 11.5608.5606

I've never had a beta version installed.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
Hi

I added the "News" button to my Standard toolbar so

I
could

open
the
Outlook Newsreader easily. I used the button a couple of
times,
then
all
of a sudden instead of opening the newsreader it started
displaying
the
folder "C:\Program Files\Microsoft Office
2003\OFFICE11\1033".
So, I
removed the button with the intention of reinserting

it,
but

it
is
no
longer listed as a command beside the Go menu, or

any
other.

I
tried
repairing Office, reinstalling, and removing Outlook and
rebooting
then
reinstalling Outlook, but the News command is still AWOL. I
know
that
system restore doesn't track minor changes like this so
that's
out.
Am I
destined to live without this ability now?

Lee

 

[Russ Valentine [MVP-Outlook]]

It's anyone's guess at this point. Assuming it is safe to extrapolate from
all previous versions of Outlook, one would NOT want to designate OE as the
default news reader. Leaving Outlook as the default news reader is what
permits Outlook to launch OE in news only mode, which is what we're trying
to achieve here. So I"d say no and tell it to quit asking.
I wasn't aware you had upgraded from an earlier version. That's helpful
information.
--
Russ Valentine
[MVP-Outlook]

Well, I went to Add/Remove Programs and saw that Microsoft Office 2000
SR1 was still listed, although it no longer functioned since I installed
Office 2003. So, I removed Office 2000, rebooted, and Office 2003 showed
a little auto-configuration update dialogue immediately after reboot. I
went to the Add/Remove Button function and Go->News had returned! I
dragged it to the Standard toolbar and have used ON now a couple of
times, saying No to making it the default and leaving in the checkbox
for it to ask me every time. My next question is, dare I make Outlook
News the default, or should I say No and tell it to stop asking?

Lee

What do you mean by "switch to the Outlook Reader?" What did you do at that
point? OE is and has always been the news reader for Outlook, but to launch
it from Outlook required that Outlook be designated as the news reader, even
though all Outlook did was invoke OE in news reader mode.
I suspect that accepting OE as the default is what broke the link to OE in
news reader mode.
--
Russ Valentine
[MVP-Outlook]

But that's the problem. You should not have responded yes, even though
that
was the most logical response for anyone who knows that OE is the news
reader for Outlook.
In all previous versions, Outlook (not OE) had to be the designated
default
news reader for the Go > News command to work. The bug in Outlook 2003
may
be that although Outlook is the designated news reader by default when
you
install Outlook, once you switch to OE as the designated reader, you
cannot
revert to Outlook. Once OE is selected, no more Go > News.

To recap.. I originally kept OE as my default news reader when I
installed O2003 (XP Pro SR1). Then a few weeks later I decided to switch
to OR (Outlook Reader). I was able to install the toolbar "News" command
for OR, accepted OR as the default on first use, and use the News button
from Outlook several times before the error occurred and the News button
started acting like an Explorer command.

Hope this helps trace down the bug...

Lee


--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message

Aha. If you set OE to be your default newsreader, that could cause
the
problem. Outlook must be registered as your default newsreader to
use
the Go
News command.

No, Outlook Reader asked me the first time I ran it and I responded
Yes.
It was the default when it started misbehaving.

Lee


--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message

message
Ouch. There go our three most promising theories all in one
blow.
This
is
starting to look like a genuine bug in the RTM. The Outlook
MVP's
are
all
trying to repro and so far none of us can. The more steps to
repro
we
can
get the better so we can pass the information along. Some
other
information
that might help:
1. Was your Outlook installation clean or upgrade?

It was an upgrade of Office 2000 SR1

2. What information store are you using? If it's a PST, was it
new,
old or
imported?

It's a .dbx imported from OE. OE was the latest version when I
started,
now since I removed and re-added it's back to 6.00.2800.1123.

I used a UNICODE PST created in a beta version of OL2003, and to
my surprise the News command on the Toolbar traveled with the
PST-so
more of
these customizations are being stored with the PST itself than
was
the
case
with earlier versions.

Anything else you can think of that might give us a head start
on
this
will
be most welcome.

I dragged the News button from the Go command list up to a spot
on
the
Standard toolbar between Send and Receive and Find. I used it a
couple
of times and it seemed fine, asked me if I wanted Reader to the
default
etc.. then, now I remember, I got an error message in Outlook
and I
believe it closed. Sorry I don't recall the message (I always
was a
lousy beta tester) If it helps, my Pocket PC might have been
synchronizing at the time.. After I restarted Outlook and
pressed
the
News button it opened an Explorer folder "C:\Program
Files\Microsoft
Office 2003\OFFICE11\1033". I then reset the toolbar to default,
and
that's when I discovered the News button was no longer
available. I
haven't tried removing Office completely and reinstalling it, I
suspect
that would fail also I don't know.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
message
Hi Lee,

Howdy Russ

We're starting to see similar reports, but don't know the
cause or
a
fix
yet. Some things that might work:
1. Reset your Menu Toolbar using the Customize option.

Yes, that was one of the things I tried, several times.

2. Rename outcmd.dat with Outlook closed, then restart
Outlook.

Didn't work

3. Reinstall OE.

Didn't work

Let us know if anything works and what build you are
using.

Office Outlook 2003 11.5608.5606

I've never had a beta version installed.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
Hi

I added the "News" button to my Standard toolbar so I
could
open
the
Outlook Newsreader easily. I used the button a couple of
times,
then
all
of a sudden instead of opening the newsreader it started
displaying
the
folder "C:\Program Files\Microsoft Office
2003\OFFICE11\1033".
So, I
removed the button with the intention of reinserting it,
but
it
is
no
longer listed as a command beside the Go menu, or any
other.
I
tried
repairing Office, reinstalling, and removing Outlook and
rebooting
then
reinstalling Outlook, but the News command is still
AWOL. I
know
that
system restore doesn't track minor changes like this so
that's
out.
Am I
destined to live without this ability now?

Lee

 

[Lee Chapelle]

It's anyone's guess at this point. Assuming it is safe to extrapolate from
all previous versions of Outlook, one would NOT want to designate OE as the
default news reader. Leaving Outlook as the default news reader is what
permits Outlook to launch OE in news only mode, which is what we're trying
to achieve here. So I"d say no and tell it to quit asking.

Based on what you just said, why would I say no to making ON the default?
The first time ON is employed it asks if you want to make it the default.
The answer should be Yes.

I wasn't aware you had upgraded from an earlier version. That's helpful
information.
Great

Lee


--
Russ Valentine
[MVP-Outlook]

Well, I went to Add/Remove Programs and saw that Microsoft Office 2000
SR1 was still listed, although it no longer functioned since I installed
Office 2003. So, I removed Office 2000, rebooted, and Office 2003 showed
a little auto-configuration update dialogue immediately after reboot. I
went to the Add/Remove Button function and Go->News had returned! I
dragged it to the Standard toolbar and have used ON now a couple of
times, saying No to making it the default and leaving in the checkbox
for it to ask me every time. My next question is, dare I make Outlook
News the default, or should I say No and tell it to stop asking?

Lee

What do you mean by "switch to the Outlook Reader?" What did you do at that
point? OE is and has always been the news reader for Outlook, but to launch
it from Outlook required that Outlook be designated as the news reader, even
though all Outlook did was invoke OE in news reader mode.
I suspect that accepting OE as the default is what broke the link to OE in
news reader mode.
--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
But that's the problem. You should not have responded yes, even though
that
was the most logical response for anyone who knows that OE is the news
reader for Outlook.
In all previous versions, Outlook (not OE) had to be the designated
default
news reader for the Go > News command to work. The bug in Outlook 2003
may
be that although Outlook is the designated news reader by default when
you
install Outlook, once you switch to OE as the designated reader, you
cannot
revert to Outlook. Once OE is selected, no more Go > News.

To recap.. I originally kept OE as my default news reader when I
installed O2003 (XP Pro SR1). Then a few weeks later I decided to switch
to OR (Outlook Reader). I was able to install the toolbar "News" command
for OR, accepted OR as the default on first use, and use the News button
from Outlook several times before the error occurred and the News button
started acting like an Explorer command.

Hope this helps trace down the bug...

Lee


--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message

Aha. If you set OE to be your default newsreader, that could cause
the
problem. Outlook must be registered as your default newsreader to
use
the Go
News command.

No, Outlook Reader asked me the first time I ran it and I responded
Yes.
It was the default when it started misbehaving.

Lee


--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message

message
Ouch. There go our three most promising theories all in one
blow.
This
is
starting to look like a genuine bug in the RTM. The Outlook
MVP's
are
all
trying to repro and so far none of us can. The more steps to
repro
we
can
get the better so we can pass the information along. Some
other
information
that might help:
1. Was your Outlook installation clean or upgrade?

It was an upgrade of Office 2000 SR1

2. What information store are you using? If it's a PST, was it
new,
old or
imported?

It's a .dbx imported from OE. OE was the latest version when I
started,
now since I removed and re-added it's back to 6.00.2800.1123.

I used a UNICODE PST created in a beta version of OL2003, and to
my surprise the News command on the Toolbar traveled with the
PST-so
more of
these customizations are being stored with the PST itself than
was
the
case
with earlier versions.

Anything else you can think of that might give us a head start
on
this
will
be most welcome.

I dragged the News button from the Go command list up to a spot
on
the
Standard toolbar between Send and Receive and Find. I used it a
couple
of times and it seemed fine, asked me if I wanted Reader to the
default
etc.. then, now I remember, I got an error message in Outlook
and I
believe it closed. Sorry I don't recall the message (I always
was a
lousy beta tester) If it helps, my Pocket PC might have been
synchronizing at the time.. After I restarted Outlook and
pressed
the
News button it opened an Explorer folder "C:\Program
Files\Microsoft
Office 2003\OFFICE11\1033". I then reset the toolbar to default,
and
that's when I discovered the News button was no longer
available. I
haven't tried removing Office completely and reinstalling it, I
suspect
that would fail also I don't know.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
message
Hi Lee,

Howdy Russ

We're starting to see similar reports, but don't know the
cause or
a
fix
yet. Some things that might work:
1. Reset your Menu Toolbar using the Customize option.

Yes, that was one of the things I tried, several times.

2. Rename outcmd.dat with Outlook closed, then restart
Outlook.

Didn't work

3. Reinstall OE.

Didn't work

Let us know if anything works and what build you are
using.

Office Outlook 2003 11.5608.5606

I've never had a beta version installed.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
Hi

I added the "News" button to my Standard toolbar so I
could
open
the
Outlook Newsreader easily. I used the button a couple of
times,
then
all
of a sudden instead of opening the newsreader it started
displaying
the
folder "C:\Program Files\Microsoft Office
2003\OFFICE11\1033".
So, I
removed the button with the intention of reinserting it,
but
it
is
no
longer listed as a command beside the Go menu, or any
other.
I
tried
repairing Office, reinstalling, and removing Outlook and
rebooting
then
reinstalling Outlook, but the News command is still
AWOL. I
know
that
system restore doesn't track minor changes like this so
that's
out.
Am I
destined to live without this ability now?

Lee

 

[Russ Valentine [MVP-Outlook]]

I'm not quite sure what you mean by "ON"
What I'm saying is that in all previous versions of Outlook, Outlook had to
be designated as the default news reader in order to invoke Outlook Express
in news only mode. The first time OE is launched as the news reader,
however, OE may prompt you to be designate it as the default news reader.
The answer to that prompt is "no," because we want Outlook to remain as the
designated news reader--even though that answer is counter-intuitive since
we all know that OE is actually doing the news reading.
--
Russ Valentine
[MVP-Outlook]

It's anyone's guess at this point. Assuming it is safe to extrapolate from
all previous versions of Outlook, one would NOT want to designate OE as the
default news reader. Leaving Outlook as the default news reader is what
permits Outlook to launch OE in news only mode, which is what we're trying
to achieve here. So I"d say no and tell it to quit asking.

Based on what you just said, why would I say no to making ON the default?
The first time ON is employed it asks if you want to make it the default.
The answer should be Yes.

I wasn't aware you had upgraded from an earlier version. That's helpful
information.
Great

Lee


--
Russ Valentine
[MVP-Outlook]

Well, I went to Add/Remove Programs and saw that Microsoft Office 2000
SR1 was still listed, although it no longer functioned since I installed
Office 2003. So, I removed Office 2000, rebooted, and Office 2003 showed
a little auto-configuration update dialogue immediately after reboot. I
went to the Add/Remove Button function and Go->News had returned! I
dragged it to the Standard toolbar and have used ON now a couple of
times, saying No to making it the default and leaving in the checkbox
for it to ask me every time. My next question is, dare I make Outlook
News the default, or should I say No and tell it to stop asking?

Lee


What do you mean by "switch to the Outlook Reader?" What did you do at
that
point? OE is and has always been the news reader for Outlook, but to
launch
it from Outlook required that Outlook be designated as the news
reader, even
though all Outlook did was invoke OE in news reader mode.
I suspect that accepting OE as the default is what broke the link to
OE in
news reader mode.
--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
But that's the problem. You should not have responded yes, even
though
that
was the most logical response for anyone who knows that OE is the
news
reader for Outlook.
In all previous versions, Outlook (not OE) had to be the
designated
default
news reader for the Go > News command to work. The bug in Outlook
2003
may
be that although Outlook is the designated news reader by default
when
you
install Outlook, once you switch to OE as the designated reader,
you
cannot
revert to Outlook. Once OE is selected, no more Go > News.

To recap.. I originally kept OE as my default news reader when I
installed O2003 (XP Pro SR1). Then a few weeks later I decided to
switch
to OR (Outlook Reader). I was able to install the toolbar "News"
command
for OR, accepted OR as the default on first use, and use the News
button
from Outlook several times before the error occurred and the News
button
started acting like an Explorer command.

Hope this helps trace down the bug...

Lee


--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message

message
Aha. If you set OE to be your default newsreader, that could
cause
the
problem. Outlook must be registered as your default newsreader
to
use
the Go
News command.

No, Outlook Reader asked me the first time I ran it and I
responded
Yes.
It was the default when it started misbehaving.

Lee


--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message

message
Ouch. There go our three most promising theories all in
one
blow.
This
is
starting to look like a genuine bug in the RTM. The
Outlook
MVP's
are
all
trying to repro and so far none of us can. The more steps
to
repro
we
can
get the better so we can pass the information along. Some
other
information
that might help:
1. Was your Outlook installation clean or upgrade?

It was an upgrade of Office 2000 SR1

2. What information store are you using? If it's a PST,
was it
new,
old or
imported?

It's a .dbx imported from OE. OE was the latest version when
I
started,
now since I removed and re-added it's back to
6.00.2800.1123.

I used a UNICODE PST created in a beta version of OL2003,
and to
my surprise the News command on the Toolbar traveled with
the
PST-so
more of
these customizations are being stored with the PST itself
than
was
the
case
with earlier versions.

Anything else you can think of that might give us a head
start
on
this
will
be most welcome.

I dragged the News button from the Go command list up to a
spot
on
the
Standard toolbar between Send and Receive and Find. I used
it a
couple
of times and it seemed fine, asked me if I wanted Reader to
the
default
etc.. then, now I remember, I got an error message in
Outlook
and I
believe it closed. Sorry I don't recall the message (I
always
was a
lousy beta tester) If it helps, my Pocket PC might have been
synchronizing at the time.. After I restarted Outlook and
pressed
the
News button it opened an Explorer folder "C:\Program
Files\Microsoft
Office 2003\OFFICE11\1033". I then reset the toolbar to
default,
and
that's when I discovered the News button was no longer
available. I
haven't tried removing Office completely and reinstalling
it, I
suspect
that would fail also I don't know.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in message
in
message
Hi Lee,

Howdy Russ

We're starting to see similar reports, but don't know
the
cause or
a
fix
yet. Some things that might work:
1. Reset your Menu Toolbar using the Customize option.

Yes, that was one of the things I tried, several times.

2. Rename outcmd.dat with Outlook closed, then restart
Outlook.

Didn't work

3. Reinstall OE.

Didn't work

Let us know if anything works and what build you are
using.

Office Outlook 2003 11.5608.5606

I've never had a beta version installed.

Lee

--
Russ Valentine
[MVP-Outlook]
"Lee Chapelle" <http://spam.abuse.net/> wrote in
message
Hi

I added the "News" button to my Standard toolbar so
I
could
open
the
Outlook Newsreader easily. I used the button a
couple of
times,
then
all
of a sudden instead of opening the newsreader it
started
displaying
the
folder "C:\Program Files\Microsoft Office
2003\OFFICE11\1033".
So, I
removed the button with the intention of reinserting
it,
but
it
is
no
longer listed as a command beside the Go menu, or
any
other.
I
tried
repairing Office, reinstalling, and removing Outlook
and
rebooting
then
reinstalling Outlook, but the News command is still
AWOL. I
know
that
system restore doesn't track minor changes like this
so
that's
out.
Am I
destined to live without this ability now?

Lee