track changes option grayed out on Tools

D

Diane

I have a user who wants to use Word's Track Changes
feature when replying to email. However, this option is
grayed out on the Toolbar. Word is set as the default
editor and I can not find any way to enable it (Outlook
2002 w/exchange). I have tried changing the format of
the mail from HTML to Rich Text with no luck.

Can this option be used in Outlook?

Thanks for all help and suggestions.

Diane
 

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