tracking tab

C

Celeste

I can't seem to get the tracking tab to display on any of my sent messages.
I tried all 3 mail formats (html, rich and plain), but to no avail. I even
tried to reinstall the outlook application (2000 SP-3). HELP!
 
C

Celeste

I have received, processed and deleted the confirmations from the recipients,
but still do not have the tracking tab show up on the sent message.
 
N

neo [mvp outlook]

Okay, but that doesn't influence the tracking tab to show if nothing has
come back. Guess a better way to say this is, send a message to yourself
requesting a read receipt. After you send it, you should be able to go to
Sent Items folder and see that there is no tracking tab. Mark the message
and then do a send receive. You should get back a confirmation notice.
Once Outlook processes (or you open the item), that should trigger a
property to be written to the item in sent items. If you go open it the
item in sent items, the tracking tab is there.
 
C

Celeste

Been there, done that and still nothing. I don't understand why this is such
a problem and there is absolutely nothing on the microsoft website about this
issue and it doesn't look like I'm the only one having this problem.
Extremely frustrating. Any other ideas?
 
N

neo [mvp outlook]

hmm... I see that you are running Outlook 2000. Is it configured in
Corporate/Workgroup or Internet Mail Only mode?

Corporate/Workgroup = a Tools | Services menu option in Outlook 2000
Internet Mail Only = a Tools | Accounts menu option in Outlook 2000

Outside of that, I can't remember if Outlook 2000 Internet Mail Only mode
has the option to block the returning receipts.
 
C

Celeste

Corporate/Workgroup

neo said:
hmm... I see that you are running Outlook 2000. Is it configured in
Corporate/Workgroup or Internet Mail Only mode?

Corporate/Workgroup = a Tools | Services menu option in Outlook 2000
Internet Mail Only = a Tools | Accounts menu option in Outlook 2000

Outside of that, I can't remember if Outlook 2000 Internet Mail Only mode
has the option to block the returning receipts.
Click to expand...
 
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