Transfer PST File to New computer

[Ken Hudson]

Hi,
I am trying to transfer my Outlook pst files to a new computer. The new
computer is XP. I have two pst files, "regular" and archive but don't know
where to save them on the new PC.
TIA

 

[Chad J.]

Install Outlook on the new computer and save the pst files to the same folder
as where you got them on the old computer.

 

[Russ Valentine [MVP-Outlook]]

Wrong. Never save a PST file to the default directory because the odds are
you will overwrite another and corrupt the Outlook profile. Moreover, saving
it there will not connect it to Outlook properly.
Save it anywhere else, then use File > Open in Outlook to connect to it.

 

[Chad J.]

Wrong, I have done it before and it worked fine.

Wrong. Never save a PST file to the default directory because the odds are
you will overwrite another and corrupt the Outlook profile. Moreover, saving
it there will not connect it to Outlook properly.
Save it anywhere else, then use File > Open in Outlook to connect to it.

--
Russ Valentine
[MVP-Outlook]

Install Outlook on the new computer and save the pst files to the same
folder
as where you got them on the old computer.

 

[Russ Valentine [MVP-Outlook]]

Oh, good for you. That's like saying you didn't wear your seatbelt once and
nothing bad happened, so you don't need your seatbelt.
Care to guess how many corrupted profiles I've seen from doing this?
--
Russ Valentine
[MVP-Outlook]

Wrong, I have done it before and it worked fine.

Wrong. Never save a PST file to the default directory because the odds
are
you will overwrite another and corrupt the Outlook profile. Moreover,
saving
it there will not connect it to Outlook properly.
Save it anywhere else, then use File > Open in Outlook to connect to it.

--
Russ Valentine
[MVP-Outlook]

Install Outlook on the new computer and save the pst files to the same
folder
as where you got them on the old computer.

:

Hi,
I am trying to transfer my Outlook pst files to a new computer. The
new
computer is XP. I have two pst files, "regular" and archive but don't
know
where to save them on the new PC.
TIA

 

[Ken Hudson]

Well, I guess I lucked out. Before getting to your responses, I found that
the Outlook folder location was hidden. I showed hidden files and saved the
old pst in the default folder. (I only had old E-mail messages in the file.)
Things seem to be working okay. I'll keep my fingers crossed. Would I know
right away that something was amiss?

 

[Russ Valentine [MVP-Outlook]]

What was the name of the old file? What was the name of Outlook's new file?
How many PST files are in your current profile (make sure you use Folder
View to examine the entire hierarchy).
Does your Outlook Address Book Service work?

 

[Ken Hudson]

The old file was Outlook.pst. I pasted Outlook.pst and Archive.pst.
No, the address service does not work.
How can I fix that, please?
--
Ken Hudson

What was the name of the old file? What was the name of Outlook's new file?
How many PST files are in your current profile (make sure you use Folder
View to examine the entire hierarchy).
Does your Outlook Address Book Service work?

 

[Peter Foldes]

Chad

You are wrong on this. Doing it the way describe will in most cases 99.9% of the time corrupt the pst files in question. The correct route is the way Russ described it

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

Wrong, I have done it before and it worked fine.

Wrong. Never save a PST file to the default directory because the odds are
you will overwrite another and corrupt the Outlook profile. Moreover, saving
it there will not connect it to Outlook properly.
Save it anywhere else, then use File > Open in Outlook to connect to it.

--
Russ Valentine
[MVP-Outlook]

Install Outlook on the new computer and save the pst files to the same
folder
as where you got them on the old computer.

:

Hi,
I am trying to transfer my Outlook pst files to a new computer. The new
computer is XP. I have two pst files, "regular" and archive but don't
know
where to save them on the new PC.
TIA

 

[Russ Valentine [MVP-Outlook]]

Depends on how much you corrupted your profile, which we won't know until
you answer the rest of my question.
--
Russ Valentine
[MVP-Outlook]

The old file was Outlook.pst. I pasted Outlook.pst and Archive.pst.
No, the address service does not work.
How can I fix that, please?
--
Ken Hudson

What was the name of the old file? What was the name of Outlook's new
file?
How many PST files are in your current profile (make sure you use Folder
View to examine the entire hierarchy).
Does your Outlook Address Book Service work?

--
Russ Valentine
[MVP-Outlook]

Well, I guess I lucked out. Before getting to your responses, I found
that
the Outlook folder location was hidden. I showed hidden files and saved
the
old pst in the default folder. (I only had old E-mail messages in the
file.)
Things seem to be working okay. I'll keep my fingers crossed. Would I
know
right away that something was amiss?
--
Ken Hudson


:

Hi,
I am trying to transfer my Outlook pst files to a new computer. The
new
computer is XP. I have two pst files, "regular" and archive but don't
know
where to save them on the new PC.
TIA

 

[Ken Hudson]

Hi Russ,
Sorry, thought I did.
I copied Outlook.pst and Archive.pst from my old computer.
I pasted them into my new computer in the C:\Documents and
Settings\Ken\Local settings\Application Data\Microsoft\Outlook folder. I
overwrote the existing Outlook.pst file.
These two pst files, Outlook.pst and Archive.pst, are in my current folder
(profile).

--
Ken Hudson

Depends on how much you corrupted your profile, which we won't know until
you answer the rest of my question.
--
Russ Valentine
[MVP-Outlook]

The old file was Outlook.pst. I pasted Outlook.pst and Archive.pst.
No, the address service does not work.
How can I fix that, please?
--
Ken Hudson

What was the name of the old file? What was the name of Outlook's new
file?
How many PST files are in your current profile (make sure you use Folder
View to examine the entire hierarchy).
Does your Outlook Address Book Service work?

--
Russ Valentine
[MVP-Outlook]
Well, I guess I lucked out. Before getting to your responses, I found
that
the Outlook folder location was hidden. I showed hidden files and saved
the
old pst in the default folder. (I only had old E-mail messages in the
file.)
Things seem to be working okay. I'll keep my fingers crossed. Would I
know
right away that something was amiss?
--
Ken Hudson


:

Hi,
I am trying to transfer my Outlook pst files to a new computer. The
new
computer is XP. I have two pst files, "regular" and archive but don't
know
where to save them on the new PC.
TIA

 

[Russ Valentine [MVP-Outlook]]

No. The question I needed to which I needed an answer is how many Personal
Folders files do you now see if you examine your entire Folder hierarchy in
Folder View in your current profile?

--
Russ Valentine
[MVP-Outlook]

Hi Russ,
Sorry, thought I did.
I copied Outlook.pst and Archive.pst from my old computer.
I pasted them into my new computer in the C:\Documents and
Settings\Ken\Local settings\Application Data\Microsoft\Outlook folder. I
overwrote the existing Outlook.pst file.
These two pst files, Outlook.pst and Archive.pst, are in my current folder
(profile).

--
Ken Hudson

Depends on how much you corrupted your profile, which we won't know until
you answer the rest of my question.
--
Russ Valentine
[MVP-Outlook]

The old file was Outlook.pst. I pasted Outlook.pst and Archive.pst.
No, the address service does not work.
How can I fix that, please?
--
Ken Hudson


:

What was the name of the old file? What was the name of Outlook's new
file?
How many PST files are in your current profile (make sure you use
Folder
View to examine the entire hierarchy).
Does your Outlook Address Book Service work?

--
Russ Valentine
[MVP-Outlook]
Well, I guess I lucked out. Before getting to your responses, I
found
that
the Outlook folder location was hidden. I showed hidden files and
saved
the
old pst in the default folder. (I only had old E-mail messages in
the
file.)
Things seem to be working okay. I'll keep my fingers crossed. Would
I
know
right away that something was amiss?
--
Ken Hudson


:

Hi,
I am trying to transfer my Outlook pst files to a new computer. The
new
computer is XP. I have two pst files, "regular" and archive but
don't
know
where to save them on the new PC.
TIA

 

[Ken Hudson]

Sorry again.
I am not familiar with your terms. If I use windows explorer and look at my
C: drive, am I supposed to see folders named "Pesrsonal?"
--
Ken Hudson

No. The question I needed to which I needed an answer is how many Personal
Folders files do you now see if you examine your entire Folder hierarchy in
Folder View in your current profile?

--
Russ Valentine
[MVP-Outlook]

Hi Russ,
Sorry, thought I did.
I copied Outlook.pst and Archive.pst from my old computer.
I pasted them into my new computer in the C:\Documents and
Settings\Ken\Local settings\Application Data\Microsoft\Outlook folder. I
overwrote the existing Outlook.pst file.
These two pst files, Outlook.pst and Archive.pst, are in my current folder
(profile).

--
Ken Hudson

Depends on how much you corrupted your profile, which we won't know until
you answer the rest of my question.
--
Russ Valentine
[MVP-Outlook]
The old file was Outlook.pst. I pasted Outlook.pst and Archive.pst.
No, the address service does not work.
How can I fix that, please?
--
Ken Hudson


:

What was the name of the old file? What was the name of Outlook's new
file?
How many PST files are in your current profile (make sure you use
Folder
View to examine the entire hierarchy).
Does your Outlook Address Book Service work?

--
Russ Valentine
[MVP-Outlook]
Well, I guess I lucked out. Before getting to your responses, I
found
that
the Outlook folder location was hidden. I showed hidden files and
saved
the
old pst in the default folder. (I only had old E-mail messages in
the
file.)
Things seem to be working okay. I'll keep my fingers crossed. Would
I
know
right away that something was amiss?
--
Ken Hudson


:

Hi,
I am trying to transfer my Outlook pst files to a new computer. The
new
computer is XP. I have two pst files, "regular" and archive but
don't
know
where to save them on the new PC.
TIA

 

[Ken Hudson]

Oops, I get it now.
In Outlook I have four personal folders.
--
Ken Hudson

No. The question I needed to which I needed an answer is how many Personal
Folders files do you now see if you examine your entire Folder hierarchy in
Folder View in your current profile?

--
Russ Valentine
[MVP-Outlook]

Hi Russ,
Sorry, thought I did.
I copied Outlook.pst and Archive.pst from my old computer.
I pasted them into my new computer in the C:\Documents and
Settings\Ken\Local settings\Application Data\Microsoft\Outlook folder. I
overwrote the existing Outlook.pst file.
These two pst files, Outlook.pst and Archive.pst, are in my current folder
(profile).

--
Ken Hudson

Depends on how much you corrupted your profile, which we won't know until
you answer the rest of my question.
--
Russ Valentine
[MVP-Outlook]
The old file was Outlook.pst. I pasted Outlook.pst and Archive.pst.
No, the address service does not work.
How can I fix that, please?
--
Ken Hudson


:

What was the name of the old file? What was the name of Outlook's new
file?
How many PST files are in your current profile (make sure you use
Folder
View to examine the entire hierarchy).
Does your Outlook Address Book Service work?

--
Russ Valentine
[MVP-Outlook]
Well, I guess I lucked out. Before getting to your responses, I
found
that
the Outlook folder location was hidden. I showed hidden files and
saved
the
old pst in the default folder. (I only had old E-mail messages in
the
file.)
Things seem to be working okay. I'll keep my fingers crossed. Would
I
know
right away that something was amiss?
--
Ken Hudson


:

Hi,
I am trying to transfer my Outlook pst files to a new computer. The
new
computer is XP. I have two pst files, "regular" and archive but
don't
know
where to save them on the new PC.
TIA

 

[Russ Valentine [MVP-Outlook]]

R click and close the 3 you are not using.
If you cannot close any of the 3, then you have a corrupt profile and must
create a new one.
--
Russ Valentine
[MVP-Outlook]

Oops, I get it now.
In Outlook I have four personal folders.
--
Ken Hudson

No. The question I needed to which I needed an answer is how many
Personal
Folders files do you now see if you examine your entire Folder hierarchy
in
Folder View in your current profile?

--
Russ Valentine
[MVP-Outlook]

Hi Russ,
Sorry, thought I did.
I copied Outlook.pst and Archive.pst from my old computer.
I pasted them into my new computer in the C:\Documents and
Settings\Ken\Local settings\Application Data\Microsoft\Outlook folder.
I
overwrote the existing Outlook.pst file.
These two pst files, Outlook.pst and Archive.pst, are in my current
folder
(profile).

--
Ken Hudson


:

Depends on how much you corrupted your profile, which we won't know
until
you answer the rest of my question.
--
Russ Valentine
[MVP-Outlook]
The old file was Outlook.pst. I pasted Outlook.pst and Archive.pst.
No, the address service does not work.
How can I fix that, please?
--
Ken Hudson


:

What was the name of the old file? What was the name of Outlook's
new
file?
How many PST files are in your current profile (make sure you use
Folder
View to examine the entire hierarchy).
Does your Outlook Address Book Service work?

--
Russ Valentine
[MVP-Outlook]
Well, I guess I lucked out. Before getting to your responses, I
found
that
the Outlook folder location was hidden. I showed hidden files and
saved
the
old pst in the default folder. (I only had old E-mail messages in
the
file.)
Things seem to be working okay. I'll keep my fingers crossed.
Would
I
know
right away that something was amiss?
--
Ken Hudson


:

Hi,
I am trying to transfer my Outlook pst files to a new computer.
The
new
computer is XP. I have two pst files, "regular" and archive but
don't
know
where to save them on the new PC.
TIA

 

[Ken Hudson]

I set up a new profile but couldn't get the old pst to open and it was not
read only.
Since this is a new machine, can I do a system restore to just before I
installed Office 2003? Would that delete all the profiles and Office so that
when I reinstalled Office and opened Outlook, it would set up a new profile
and I could go from there?
This is too frustrating to me and probably to you.
Thanks.
--
Ken Hudson

R click and close the 3 you are not using.
If you cannot close any of the 3, then you have a corrupt profile and must
create a new one.
--
Russ Valentine
[MVP-Outlook]

Oops, I get it now.
In Outlook I have four personal folders.
--
Ken Hudson

No. The question I needed to which I needed an answer is how many
Personal
Folders files do you now see if you examine your entire Folder hierarchy
in
Folder View in your current profile?

--
Russ Valentine
[MVP-Outlook]
Hi Russ,
Sorry, thought I did.
I copied Outlook.pst and Archive.pst from my old computer.
I pasted them into my new computer in the C:\Documents and
Settings\Ken\Local settings\Application Data\Microsoft\Outlook folder.
I
overwrote the existing Outlook.pst file.
These two pst files, Outlook.pst and Archive.pst, are in my current
folder
(profile).

--
Ken Hudson


:

Depends on how much you corrupted your profile, which we won't know
until
you answer the rest of my question.
--
Russ Valentine
[MVP-Outlook]
The old file was Outlook.pst. I pasted Outlook.pst and Archive.pst.
No, the address service does not work.
How can I fix that, please?
--
Ken Hudson


:

What was the name of the old file? What was the name of Outlook's
new
file?
How many PST files are in your current profile (make sure you use
Folder
View to examine the entire hierarchy).
Does your Outlook Address Book Service work?

--
Russ Valentine
[MVP-Outlook]
Well, I guess I lucked out. Before getting to your responses, I
found
that
the Outlook folder location was hidden. I showed hidden files and
saved
the
old pst in the default folder. (I only had old E-mail messages in
the
file.)
Things seem to be working okay. I'll keep my fingers crossed.
Would
I
know
right away that something was amiss?
--
Ken Hudson


:

Hi,
I am trying to transfer my Outlook pst files to a new computer.
The
new
computer is XP. I have two pst files, "regular" and archive but
don't
know
where to save them on the new PC.
TIA

 

[Russ Valentine [MVP-Outlook]]

No. A system restore won't help a thing.
There is absolutely no reason you cannot open a previous PST file in a new
profile. Post the precise steps you are using and what happens so we can see
what you're doing wrong.
--
Russ Valentine
[MVP-Outlook]

I set up a new profile but couldn't get the old pst to open and it was not
read only.
Since this is a new machine, can I do a system restore to just before I
installed Office 2003? Would that delete all the profiles and Office so
that
when I reinstalled Office and opened Outlook, it would set up a new
profile
and I could go from there?
This is too frustrating to me and probably to you.
Thanks.
--
Ken Hudson

R click and close the 3 you are not using.
If you cannot close any of the 3, then you have a corrupt profile and
must
create a new one.
--
Russ Valentine
[MVP-Outlook]

Oops, I get it now.
In Outlook I have four personal folders.
--
Ken Hudson


:

No. The question I needed to which I needed an answer is how many
Personal
Folders files do you now see if you examine your entire Folder
hierarchy
in
Folder View in your current profile?

--
Russ Valentine
[MVP-Outlook]
Hi Russ,
Sorry, thought I did.
I copied Outlook.pst and Archive.pst from my old computer.
I pasted them into my new computer in the C:\Documents and
Settings\Ken\Local settings\Application Data\Microsoft\Outlook
folder.
I
overwrote the existing Outlook.pst file.
These two pst files, Outlook.pst and Archive.pst, are in my current
folder
(profile).

--
Ken Hudson


:

Depends on how much you corrupted your profile, which we won't know
until
you answer the rest of my question.
--
Russ Valentine
[MVP-Outlook]
The old file was Outlook.pst. I pasted Outlook.pst and
Archive.pst.
No, the address service does not work.
How can I fix that, please?
--
Ken Hudson


:

What was the name of the old file? What was the name of
Outlook's
new
file?
How many PST files are in your current profile (make sure you
use
Folder
View to examine the entire hierarchy).
Does your Outlook Address Book Service work?

--
Russ Valentine
[MVP-Outlook]
message
Well, I guess I lucked out. Before getting to your responses,
I
found
that
the Outlook folder location was hidden. I showed hidden files
and
saved
the
old pst in the default folder. (I only had old E-mail messages
in
the
file.)
Things seem to be working okay. I'll keep my fingers crossed.
Would
I
know
right away that something was amiss?
--
Ken Hudson


:

Hi,
I am trying to transfer my Outlook pst files to a new
computer.
The
new
computer is XP. I have two pst files, "regular" and archive
but
don't
know
where to save them on the new PC.
TIA

 

[Ken Hudson]

Well, I think I have it. When I opened the previous pst file, it opens as a
personal folder at the bottom of the list. Not being initimately familiar
with Outlook, I didn't notice it was there until I tried it again this AM and
saw it. Then I copied the messages and contacts from the newly opened folder
from the previous pst file to the "empty" folder created with the new
profile. Then I closed that personal folder. Evereything seems to be working
now.
One last question: Can I delete the "old" profile? It was called Outlook.
--
Ken Hudson

No. A system restore won't help a thing.
There is absolutely no reason you cannot open a previous PST file in a new
profile. Post the precise steps you are using and what happens so we can see
what you're doing wrong.
--
Russ Valentine
[MVP-Outlook]

I set up a new profile but couldn't get the old pst to open and it was not
read only.
Since this is a new machine, can I do a system restore to just before I
installed Office 2003? Would that delete all the profiles and Office so
that
when I reinstalled Office and opened Outlook, it would set up a new
profile
and I could go from there?
This is too frustrating to me and probably to you.
Thanks.
--
Ken Hudson

R click and close the 3 you are not using.
If you cannot close any of the 3, then you have a corrupt profile and
must
create a new one.
--
Russ Valentine
[MVP-Outlook]
Oops, I get it now.
In Outlook I have four personal folders.
--
Ken Hudson


:

No. The question I needed to which I needed an answer is how many
Personal
Folders files do you now see if you examine your entire Folder
hierarchy
in
Folder View in your current profile?

--
Russ Valentine
[MVP-Outlook]
Hi Russ,
Sorry, thought I did.
I copied Outlook.pst and Archive.pst from my old computer.
I pasted them into my new computer in the C:\Documents and
Settings\Ken\Local settings\Application Data\Microsoft\Outlook
folder.
I
overwrote the existing Outlook.pst file.
These two pst files, Outlook.pst and Archive.pst, are in my current
folder
(profile).

--
Ken Hudson


:

Depends on how much you corrupted your profile, which we won't know
until
you answer the rest of my question.
--
Russ Valentine
[MVP-Outlook]
The old file was Outlook.pst. I pasted Outlook.pst and
Archive.pst.
No, the address service does not work.
How can I fix that, please?
--
Ken Hudson


:

What was the name of the old file? What was the name of
Outlook's
new
file?
How many PST files are in your current profile (make sure you
use
Folder
View to examine the entire hierarchy).
Does your Outlook Address Book Service work?

--
Russ Valentine
[MVP-Outlook]
message
Well, I guess I lucked out. Before getting to your responses,
I
found
that
the Outlook folder location was hidden. I showed hidden files
and
saved
the
old pst in the default folder. (I only had old E-mail messages
in
the
file.)
Things seem to be working okay. I'll keep my fingers crossed.
Would
I
know
right away that something was amiss?
--
Ken Hudson


:

Hi,
I am trying to transfer my Outlook pst files to a new
computer.
The
new
computer is XP. I have two pst files, "regular" and archive
but
don't
know
where to save them on the new PC.
TIA

 

[Russ Valentine [MVP-Outlook]]

You can only delete a profile by removing its entries in the registry. There
is no need to do that unless you are particularly fond of editing the
registry.
--
Russ Valentine
[MVP-Outlook]

Well, I think I have it. When I opened the previous pst file, it opens as
a
personal folder at the bottom of the list. Not being initimately familiar
with Outlook, I didn't notice it was there until I tried it again this AM
and
saw it. Then I copied the messages and contacts from the newly opened
folder
from the previous pst file to the "empty" folder created with the new
profile. Then I closed that personal folder. Evereything seems to be
working
now.
One last question: Can I delete the "old" profile? It was called Outlook.
--
Ken Hudson

No. A system restore won't help a thing.
There is absolutely no reason you cannot open a previous PST file in a
new
profile. Post the precise steps you are using and what happens so we can
see
what you're doing wrong.
--
Russ Valentine
[MVP-Outlook]

I set up a new profile but couldn't get the old pst to open and it was
not
read only.
Since this is a new machine, can I do a system restore to just before I
installed Office 2003? Would that delete all the profiles and Office so
that
when I reinstalled Office and opened Outlook, it would set up a new
profile
and I could go from there?
This is too frustrating to me and probably to you.
Thanks.
--
Ken Hudson


:

R click and close the 3 you are not using.
If you cannot close any of the 3, then you have a corrupt profile and
must
create a new one.
--
Russ Valentine
[MVP-Outlook]
Oops, I get it now.
In Outlook I have four personal folders.
--
Ken Hudson


:

No. The question I needed to which I needed an answer is how many
Personal
Folders files do you now see if you examine your entire Folder
hierarchy
in
Folder View in your current profile?

--
Russ Valentine
[MVP-Outlook]
Hi Russ,
Sorry, thought I did.
I copied Outlook.pst and Archive.pst from my old computer.
I pasted them into my new computer in the C:\Documents and
Settings\Ken\Local settings\Application Data\Microsoft\Outlook
folder.
I
overwrote the existing Outlook.pst file.
These two pst files, Outlook.pst and Archive.pst, are in my
current
folder
(profile).

--
Ken Hudson


:

Depends on how much you corrupted your profile, which we won't
know
until
you answer the rest of my question.
--
Russ Valentine
[MVP-Outlook]
message
The old file was Outlook.pst. I pasted Outlook.pst and
Archive.pst.
No, the address service does not work.
How can I fix that, please?
--
Ken Hudson


:

What was the name of the old file? What was the name of
Outlook's
new
file?
How many PST files are in your current profile (make sure you
use
Folder
View to examine the entire hierarchy).
Does your Outlook Address Book Service work?

--
Russ Valentine
[MVP-Outlook]
message
Well, I guess I lucked out. Before getting to your
responses,
I
found
that
the Outlook folder location was hidden. I showed hidden
files
and
saved
the
old pst in the default folder. (I only had old E-mail
messages
in
the
file.)
Things seem to be working okay. I'll keep my fingers
crossed.
Would
I
know
right away that something was amiss?
--
Ken Hudson


:

Hi,
I am trying to transfer my Outlook pst files to a new
computer.
The
new
computer is XP. I have two pst files, "regular" and
archive
but
don't
know
where to save them on the new PC.
TIA

 

[Ken Hudson]

Okay.
Thanks so much for your patience!
I do some Excel macro programming in VB and know how frustrated I get with
end users sometimes. Now I know what it's like to be on the other end.
Thanks for the volunteer work.
--
Ken Hudson

You can only delete a profile by removing its entries in the registry. There
is no need to do that unless you are particularly fond of editing the
registry.
--
Russ Valentine
[MVP-Outlook]

Well, I think I have it. When I opened the previous pst file, it opens as
a
personal folder at the bottom of the list. Not being initimately familiar
with Outlook, I didn't notice it was there until I tried it again this AM
and
saw it. Then I copied the messages and contacts from the newly opened
folder
from the previous pst file to the "empty" folder created with the new
profile. Then I closed that personal folder. Evereything seems to be
working
now.
One last question: Can I delete the "old" profile? It was called Outlook.
--
Ken Hudson

No. A system restore won't help a thing.
There is absolutely no reason you cannot open a previous PST file in a
new
profile. Post the precise steps you are using and what happens so we can
see
what you're doing wrong.
--
Russ Valentine
[MVP-Outlook]
I set up a new profile but couldn't get the old pst to open and it was
not
read only.
Since this is a new machine, can I do a system restore to just before I
installed Office 2003? Would that delete all the profiles and Office so
that
when I reinstalled Office and opened Outlook, it would set up a new
profile
and I could go from there?
This is too frustrating to me and probably to you.
Thanks.
--
Ken Hudson


:

R click and close the 3 you are not using.
If you cannot close any of the 3, then you have a corrupt profile and
must
create a new one.
--
Russ Valentine
[MVP-Outlook]
Oops, I get it now.
In Outlook I have four personal folders.
--
Ken Hudson


:

No. The question I needed to which I needed an answer is how many
Personal
Folders files do you now see if you examine your entire Folder
hierarchy
in
Folder View in your current profile?

--
Russ Valentine
[MVP-Outlook]
Hi Russ,
Sorry, thought I did.
I copied Outlook.pst and Archive.pst from my old computer.
I pasted them into my new computer in the C:\Documents and
Settings\Ken\Local settings\Application Data\Microsoft\Outlook
folder.
I
overwrote the existing Outlook.pst file.
These two pst files, Outlook.pst and Archive.pst, are in my
current
folder
(profile).

--
Ken Hudson


:

Depends on how much you corrupted your profile, which we won't
know
until
you answer the rest of my question.
--
Russ Valentine
[MVP-Outlook]
message
The old file was Outlook.pst. I pasted Outlook.pst and
Archive.pst.
No, the address service does not work.
How can I fix that, please?
--
Ken Hudson


:

What was the name of the old file? What was the name of
Outlook's
new
file?
How many PST files are in your current profile (make sure you
use
Folder
View to examine the entire hierarchy).
Does your Outlook Address Book Service work?

--
Russ Valentine
[MVP-Outlook]
message
Well, I guess I lucked out. Before getting to your
responses,
I
found
that
the Outlook folder location was hidden. I showed hidden
files
and
saved
the
old pst in the default folder. (I only had old E-mail
messages
in
the
file.)
Things seem to be working okay. I'll keep my fingers
crossed.
Would
I
know
right away that something was amiss?
--
Ken Hudson


:

Hi,
I am trying to transfer my Outlook pst files to a new
computer.
The
new
computer is XP. I have two pst files, "regular" and
archive
but
don't
know
where to save them on the new PC.
TIA