Trouble closing word2

C

cab01

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

As you suggest, I pull the network cable before shutting down and the problem remains: Word don´t close effectively, all the computer becomes slow and I have to close word from the monitor's activity panel. I have already reinstalled Office but the problem persists. Here´s another log:
Date/Time: 2008-03-30 18:09:45 +0100
OS Version: 10.5.2 (Build 9C7010)
Architecture: i386
Report Version: 4

Command: Word
Path: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
Version: 12.0.0 (12.0.0)
Build Version: 0
Project Name: (null)
Source Version: 80305
Parent: launchd [63]

PID: 107
Event: hang
Time: 64.49s
Steps: 574

Process: Microsoft Word [107]
Path: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word

ADDRESS BINARY
00001000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
01576000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versions/12/MicrosoftComponentPlugin
01844000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
018d8000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUrlMoniker
01922000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/MicrosoftOLE
019d9000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Versions/12/MicrosoftOLEAutomation
01a6a000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSLS3.framework/Versions/12/MSLS3
01aa2000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
01ab1000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSXML.framework/Versions/12/MSXML
01d4d000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/PowerPlantCore
01d94000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/MicrosoftOffice
025ba000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPlant
027c9000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
03a0b000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/MicrosoftOleo
03a29000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
03f58000 /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/12/MicrosoftChartPlugin
04f95000 /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
192fa000 /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
19744000 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libFontStreams.A.dylib
19767000 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
1982d000 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/ATSHI.dylib
1e4d0000 /System/Library/CoreServices/Encod
 
J

John McGhie

Right: So we know it's not "Network" then.

Unfortunately, I can't see what "else" it might be.

Is this "every" document, or only certain "specific" documents?

Have you run Disk Utility and repaired File Permissions?

Sorry: I am running out of ideas here... :)

Cheers


Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

As you suggest, I pull the network cable before shutting down and the problem
remains: Word don´t close effectively, all the computer becomes slow and I
have to close word from the monitor's activity panel. I have already
reinstalled Office but the problem persists. Here´s another log:
Date/Time: 2008-03-30 18:09:45 +0100
OS Version: 10.5.2 (Build 9C7010)
Architecture: i386
Report Version: 4

Command: Word
Path: /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/Microsoft Word
Version: 12.0.0 (12.0.0)
Build Version: 0
Project Name: (null)
Source Version: 80305
Parent: launchd [63]

PID: 107
Event: hang
Time: 64.49s
Steps: 574

Process: Microsoft Word [107]
Path: /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/Microsoft Word

ADDRESS BINARY
00001000 /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/Microsoft Word
01576000 /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versi
ons/12/MicrosoftComponentPlugin
01844000 /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
018d8000 /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdU
rlMoniker
01922000 /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/Micro
softOLE
019d9000 /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Version
s/12/MicrosoftOLEAutomation
01a6a000 /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/../Frameworks/MSLS3.framework/Versions/12/MSLS3
01aa2000 /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
01ab1000 /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/../Frameworks/MSXML.framework/Versions/12/MSXML
01d4d000 /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/Pow
erPlantCore
01d94000 /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/Mi
crosoftOffice
025ba000 /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPl
ant
027c9000 /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeAr>
t
03a0b000 /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/Micr
osoftOleo
03a29000 /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
03f58000 /Applications/Microsoft Office 2008/Microsoft
Word.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/
12/MicrosoftChartPlugin
04f95000
/System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
192fa000
/System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
19744000
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/CoreGraphics.framework/Versions/A/Resources/libFontStreams.A.dylib
19767000
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
1982d000
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks
/ATS.framework/Versions/A/Resources/ATSHI.dylib
1e4d0000 /System/Library/CoreServices/Encod
Click to expand...

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Consultant Technical Writer
McGhie Information Engineering Pty Ltd
http://jgmcghie.fastmail.com.au/
Sydney, Australia. S33°53'34.20 E151°14'54.50
+61 4 1209 1410, mailto:[email protected]
 

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