trouble downloading clip art using Firefox 3

[Tiger_MO]

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel

I'm having trouble downloading clip art from Microsoft Office Online using Firefox 3. I select the clip art I want and go to the download window. The Media Application correctly shows "Import into Clip Gallery for Macintosh." After I click on Download Now, a file named ClipArt appears in my downloads folder. Here's where the problem begins. Firefox does not keep the .cil file extension, so the document kind shows as a generic Document. I have to rename the downloaded file to add the file extension, then import it into Clip Gallery Is this a Firefox bug or an Office bug? If I download the same clip art using Safari, I can import it into Favorites without any problem.

 

[John McGhie]

That is a Firefox bug

There are some applications out there still struggling to correctly transmit
extensions on the Mac, and Firefox is one of them.

I would have thought that by now, they would have got used to the fact that
Unix likes extensions Apparently not.

However, since you now know that you need a .cil file, you can add the
extension later, then double-click the file.

Cheers

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Processor: Intel

I'm having trouble downloading clip art from Microsoft Office Online using
Firefox 3. I select the clip art I want and go to the download window. The
Media Application correctly shows "Import into Clip Gallery for Macintosh."
After I click on Download Now, a file named ClipArt appears in my downloads
folder. Here's where the problem begins. Firefox does not keep the .cil file
extension, so the document kind shows as a generic Document. I have to rename
the downloaded file to add the file extension, then import it into Clip
Gallery Is this a Firefox bug or an Office bug? If I download the same clip
art using Safari, I can import it into Favorites without any problem.

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[Macmonster]

I am on OS X 10.5.4 with Office 2008 12.1.2 on a 24" iMac and using Safari
the .CLI file just hangs the ClipArt Gallery when you try various methods of
importing...double-clicking, poing in through Word or PP iwth the INSERT
command and then choosing ClipArt and IMPORT. I also tried to add via the
ONLINE method without any luck.

I have reset permissions, whacked the plists and reinstalled Office 2008 to
no avail. Any help would be appreciated.

Thanks!

 

[John McGhie]

..cil or .cli?

If you made a typo, that would be the cause.

If that does not help, then I need you to describe very exactly what you
have done: every keystroke is important, and so is the sequence.

Then we can try to trouble-shoot this.

Cheers

I am on OS X 10.5.4 with Office 2008 12.1.2 on a 24" iMac and using Safari
the .CLI file just hangs the ClipArt Gallery when you try various methods of
importing...double-clicking, poing in through Word or PP iwth the INSERT
command and then choosing ClipArt and IMPORT. I also tried to add via the
ONLINE method without any luck.

I have reset permissions, whacked the plists and reinstalled Office 2008 to
no avail. Any help would be appreciated.

Thanks!

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]

 

[Grateful]

I'm new to mac, so this is ultra frustrating. I'm using Safari and I FINALLY figured out how to download the regular clip art, but the animations are still hanging me up. I found they will ONLY download to the Movie Clip file in the Clip Gallery, but they don't animate in my PowerPoint. Ideas?

Grateful

 

[Geranium]

Please share how you were able to download clip art from MS website using
Safari. I thought you could virtually drag and drop everything with Mac.
Thx.

 

[John McGhie]

Just follow the instructions in the Help. We need to know your version of
Word to give a more specific answer.

No: You cannot drag and drop THIS: there is an authentication mechanism to
make sure you have a licensed copy of Office It also ensures that you
are not offered any file types that won't work with your version.

Cheers

Please share how you were able to download clip art from MS website using
Safari. I thought you could virtually drag and drop everything with Mac.
Thx.

--

Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:[email protected]

 

[PenguinLady]

I'm having trouble downloading clip art from Microsoft Office Online using
Firefox 3. I select the clip art I want and go to the download window.
The Media Application correctly shows "Import into Clip Gallery for Macintosh."
After I click on Download Now, a file named ClipArt appears in my downloads
folder. Here's where the problem begins. Firefox does not keep the .cil
file extension, so the document kind shows as a generic Document. I have
to rename the downloaded file to add the file extension, then import it
into Clip Gallery Is this a Firefox bug or an Office bug? If I download
the same clip art using Safari, I can import it into Favorites without
any problem.

 

[CyberTaz]

It's a Firefox bug - Mozilla seems to take great pleasure from
changing/removing extensions from MS files of all kinds.

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[Phillip Jones]

That's not necessarily a FF3 Bug in fact FF3 and SM2 are supposed to fix
the problem you (the group here) have been fussing about. unless The
folder being saved to say for example Internet Downloads is not set so
items saved don't add or or allow to be added the extensions Then you
may run into this. Remember OSX is nothing more than either BSD or
FreeBSD UNIX, with the apple interface on top. And as such UNIX, LINUX.
and even windows depends to some extent on extensions especially when
dealing with downloaded material.

It's a Firefox bug - Mozilla seems to take great pleasure from
changing/removing extensions from MS files of all kinds.

Regards |:>)
Bob Jones
[MVP] Office:Mac

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[CyberTaz]

Hi Phillip -

I'm running FF 3.0.1 [OS X 10.4.x & 10.5.x] and the Clip Art downloads
continue to arrive without the .cil extension. I think you may be confusing
this with the "deprecated file type" issue that surfaced when 12.1.0 was
introduced. This is a different ‹ but comparable ‹ matter.

I don't understand what you mean in the second sentence below... AFAIK,
*folders* have nothing to say about whether the files stored within them are
"permitted" to have extensions ‹ on any OS. Folders are simply pointers to
where content is stored, they neither allow nor disallow anything. In fact,
folders don't actually even exist anywhere other than by way of graphic
interface elements provided for the convenience of the user.

I suppose you could configure a Folder Action to strip extensions if there
were a specific reason to do so but it certainly doesn't happen by default
or any standard setting or option that I've ever seen.

Each file's "Get Info" determines whether the extension is displayed, but
even that doesn't add or remove the extension. The extension is an integral
part of the file name, so even if hidden [from view] it's still recognized
by the OS & applications.

Regards |:>)
Bob Jones
[MVP] Office:Mac