Trouble publishing web

[vicki]

I up loaded new pages successfully Friday night. Then I
spent the whole day Saturday finishing more of my pages.
When I went to publish, I first got this error message:
An error occurred accessing your FrontPage web file.
Authors - if authoring against a web server, please
contact the webmaster for this erver's site. WebMasters -
please see the server's system log for more details.

I clicked OK and got this second error message:
Unable to open http:/vickijensen.com
Server error: An error occurred accessing your FrontPage
web file. Authors - if authoring against a web server,
please contact the webmaster for this erver's site.
WebMasters - please see the server's system log for more
details.
Possible causes:
1. The web server may not have the FrontPage Server
Extension installed.
2. The web server may be temperarily out of service.
3. If you are connecting through a proxy server, the
proxt settings may be incorrect.
4. An error may have occurres in the web server.

I am not a computer guru, but have never had any problems
with FrontPage until now. Could someone please help me?
My hosting server says nothing is wrong on their end. I
am desparate to get this resolved because I am trying to
get a merchant account to accept credit cards and the
bank is expecting to see my web site up and runnning on
Monday.

Thanks!
Vicki

 

[Thomas A. Rowe]

Have you tried using: http://www.vickijensen.com instead of
http://vickijensen.com ?

If the above doesn't work try opening your live site first directly in FP
before publishing from your local copy using http://www.vickijensen.com

--

==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)

FrontPage Resources, Forums, WebCircle,
MS KB Quick Links, etc.
==============================================

 

[Vicki]

Yes, I have used the "www". That was an error in my
original post.
What do you mean about opening the live site first
directly in FP before publishing?
Thanks!
Vicki

 

[Thomas A. Rowe]

Ok, see if you can directly open your live site in FP, using File Menu |
Open Web and enter http://www.vickijensen.com then your login info, then
click OK, then Click Open

If that works, then open you local copy in FP and File Menu | Publish Web
and enter http://www.vickijensen.com Since the you already have the live
site open in FP, you should not be prompted to login, etc. and the publish
should start immediately.

--

==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)

FrontPage Resources, Forums, WebCircle,
MS KB Quick Links, etc.
==============================================

 

[Vicki]

Thank you, Tom for your assistance, but I still get the
same error messages as in my original post. I am so sad
and fustrated that this is not working. Why would FP be
fine one day and not the next. All I did yesterday is add
more JPEGS and text and then saved each page.
Any further thoughts would be greatly appreciated. I
don't have the money that Microsoft wants for support
over the phone.

Vicki

 

[Thomas A. Rowe]

See if the following helps, with FP closed.

Search for .web these are hidden/system files
Delete the FP Temp folder under Windows Temp folder
Delete all .tmp files

If the above doesn't help, then try...

If you have a cable modem, disconnect for about 5 minutes, shut down your
computer, after 5 minutes turn on the cable modem and wait till it connects,
then start your PC.

This is all I can think of.
--

==============================================
Thomas A. Rowe (Microsoft MVP - FrontPage)
WEBMASTER Resources(tm)

FrontPage Resources, Forums, WebCircle,
MS KB Quick Links, etc.
==============================================

 

[Steve Easton]

Vicki,
Contact your hosting company.
It seems they installed some updates yesterday.
OS
Linux
Server
Apache/1.3.27 (Unix) (Red-Hat/Linux) mod_ssl/2.8.12
OpenSSL/0.9.6b PHP/4.1.2 mod_perl/1.26 FrontPage/5.0.2
Last changed
17-Aug-2003
IP
66.36.174.95