Trouble synchronizing Outlook 2003 with Blackberry

F

f1smith

Desktop manager crashes when trying to synch Outlook to Blackberry. Techs
unsure of problem cause.
 
M

Milly Staples [MVP - Outlook]

Not an Outlook problem. Suggest techs become more sure and support their
product better.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, f1smith asked:

| Desktop manager crashes when trying to synch Outlook to Blackberry.
| Techs unsure of problem cause.
 
F

f1smith

I have two separate PC's & Balckberry's with the exact same issue. Their
current suggestion is to recreate Outlook User profile for each unit.
 
M

Milly Staples [MVP - Outlook]

Synchronization is the responsibility of the Crackberry, not Outlook. You
can always try the tried and true semi-solution of uninstalling and
reinstalling the synching software supplied by RIM. If that does not work,
then you will need to work with the Crackberry techs on this issue.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, f1smith asked:

| I have two separate PC's & Balckberry's with the exact same issue.
| Their current suggestion is to recreate Outlook User profile for each
| unit.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Not an Outlook problem. Suggest techs become more sure and support
|| their product better.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, f1smith asked:
||
||| Desktop manager crashes when trying to synch Outlook to Blackberry.
||| Techs unsure of problem cause.
 
A

A frustrated government employee

I am having trouble synching my blackberry to outlook. This problem just
appeared after months of doing this with no trouble. It runs through the
blackberry without incident, but when it is scanning outlook I get the
message "The instruction at 0x11460c03 referenced memeory at 0x000000 The
memory could not be read. The task bar on the synchronizing bos ids that
this probelm is happening at record 1432. My tech staff has no idea what to
do, they aren't very knowlegdeable of outlook. My idea was to try and find
record 1432 and delete it, but I don't know how to track this down. Can
anyone help?
 
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